Great hood

Great staff. Carnival was wonderful

We found the staff very accommodating. When I needed a needle and thread, they went looking for some and finally found it. Very sweet. The room was on the larger side and quiet. The bathroom was very small, the soap, shampoo and body cream tiny. I would suggest replaceable containers on the wall as many hotels are doing. It would be more cost efficient and save unrecyclable plastic from ending up in the ocean and land fills. The shower pressure and warm water was great. I enjoyed a VIP massage with discount, which I would definitely recommend. The pool was difficult to get into (no stairs for children or seniors,) unless you are comfortable jumping into cold water from a rather deep platform stairs on the side. Warm and friendly staff. Discounts for food and welcome drink was nice.

Beautiful hotel! Definitely recommend

Nice place for the ruins.

Nice property in a great location, rooms are just a little bit dated.

The workers are so nice, kind and always ready to help.. Place is a little outdated but nice,

The room was clean and fresh. The hotel features a small but essential pool to relax after a visiting day. The position is perfect for restaurants and it’s really close to the ADO station (5 minutes walking).

The rooms are poor and old

One thing That I like it is the poll and the environment are really good as well as the rooms. The restaurant services the attentions it is not so good, as well as that all the time need to be paying each thing that you order and cannot be charged to the room account.

We enjoyed the hotel. Only issue was there were kids running up and down the halls as well as lots of kids and families that took over the pool area so we couldn’t really enjoy it after a full day in the sun. Would have appreciated staff asking parents to have their kids stop running in the halls and allow the use of a table or two for other guests. Some families had taken over 5-6 tables around the pool.

Very nice hotel and helpful staff. Breakfast was quick and tasty. Nice swimming pool.

Stayed here as a base for exploring the Palenque archaeological site, which it was perfect for. The staff were very helpful in suggesting another half-day trip to the local waterfalls. Good air-conditioning and comfortable bed. In terms of onward public transport links, this is a good option: arrived via the ADO bus which is a short walk from the hotel, and then travelled onward via the Maya Train (took a local taxi to the station from the center).

Convenience location

The hotel has a great location, the street around is laid back with a lot of restaurants and coffee shops and super nice to walk in. The hotel is confortable and has amenities as the pool. The hotel food service is great and the staff is amazing! Thank you for every thing.

Its location is excellent. There are a lot of restaurants around the property within walking distance

Modern and clean. Friendly knowledgeable staff. Great price. Overall a beautiful place and a wonderful experience.

Nice clean and quiet.

The room was fare but the bathroom was very small. But still a good place to stay and visit ruins.

Great location.