Overall Ratings & Reviews Red Lion Inn & Suites Elk Grove Village

Room was small and had cobwebs, and mini fridge was dented and old, it also smelled like baby powder and soiled milk. I had to go get air freshners it got worse after i turned the ac on.

Fast check in.

Super friendly clerk. Very clean.

Stale/ unpleasant smell in the room when we arrived .. Other than that, the place was pretty average (not bad)

Nasty unprofessional customer service at front desk. They give stale, hard breakfast in the morning. Just NASTY...

Comfortable bed, near the airport, close to restaurants, and great prices of

Good

Great employees

Breakfast was good, staff was very kind, blinds worked really well at keeping light out at night, and no noise problems at all.

Polite employees.

Easy to find. Rooms are very small and beds are not that comfortable.

When you get inside, strong incense welcomes you. Very outdated hotel with small rooms, limited amenities and cold selection breakfast. Don’t recommend.

We just needed a nights stay and got it. The facilities are a bit shabby and the cleaning solution has a strong sweet smell which could trigger allergies if you are sensitive that way. We got what we paid for.

Unprofessional staff . No one is uniformed . Dirty , broken sink , door to bath room won’t close , walls missing pant . Walls patched and paint is not touched up

Bathtub water wouldn’t drain , room needs more clean

Bathtub the water wouldn’t drain, rooms need more cleaning

They over charged me

Great clean and low cost option within 10-15 minutes of OHare. The rooms are adequately sized and clean.

Ok

Initially friendly but after checking in dismissive, accusing, rude and disrespectful front desk employee. This Indian guy refused to offer me a quieter room despite never asking for my preferences from the beginning. I didn’t ask for the third floor or close to the elevator or have to put up with a very noisy guest next door. He should be sent packing to India for griping about everything American. Yet, extremely uncooperative when confronted with a polite request for a different room.