I love the location. The tram stopped in front of the hotel to take you downtown. The room was large and comfortable. Everyone was helpful and cordial.

Full Austrian breakfast buffet is there for 25 euros if you want it, or a quick coffee and croissant version for 8...or skip it. Check for live music at brunch on weekends. Choice is yours. Nespresso and tea in the room is a nice touch. It's a boutique hotel so has little touches like themes and art on floors, big garden. Complementary bicycle came in handy for riding over to Prater, and it had a basket for picking up something from TK maxx afterwards. Tram 44 is right outside the front door to whisk you over to Schottentor, runs every 10 mins or so. Or walk a few minutes up to Alser strasse to get on the Ubahn. Super friendly staff. Cons? Well, the AfD and Marine lepen might not like it so much, but hey it's cosmopolitan Wien.

Our coffee machine didn’t work, staff hardly greeted us, had a dispute over a birthday booking, weren’t very helpful but resolved in the end. English language barrier? The room was nice and comfy but overall the stay could’ve been better

Well-maintained hotel with a lot of charm and character, which was refreshing compared to the usual chain hotels. Overall, the stay was pleasant, but the checkout experience left a disappointing impression. When I mentioned that there had been no hairdryer in the room, the receptionist said he would inform housekeeping, but then jokingly wondered whether he should check my luggage. It was probably intended as humor, but it did not feel appropriate toward a guest who had to check out in the morning with wet hair due to the missing amenity.

Had an enjoyable 3-night stay at the hotel and had a nice room upgrade. Rooms have everything that you require but still run on a door key system, which you can hand into reception when not in the hotel. The hotel is not central, but there is a tram stop outside the property, and there are 2 U stops nearby. Uber is easy to book and had no problems getting around the city from the hotel. The breakfast is very good with plenty of variety for everyone. Staff are very helpful and would recommend the hotel if you do not want to pay city centre prices.

Positive: Nice decoration of the hotel and rooms Good breakfast (even musicians during the meal) Bed and bedding very comfortable Bathroom is well designed Negative: Mix of kind and unkind staff making the stay stressfull Bins not emptied and toilet rolls not refilled Two very big inconveniences: no iron available (charging for laundry service and possible only with 24h notice = not for business travellers) + No kettle in the room (some coffee/tea machine in the room doing dark water).

My girlfriend said it was cold

Rooms were clean and tidy. Staff were excellent

The hotel looks absolutely beautiful inside and out, however it is incredibly noisy. I could hear everything going on in the next rooms and hallways, and every siren in the street. This would not normally bother me except they advertise sound proof rooms! They also advertise laundry facilities but there is only an expensive wash service where it costs more to have socks washed than to buy more.

Staff were lovely, room was ok, a bit basic but clean & comfortable.

Enjoyed our stay, staff was very nice, breakfast was FANTASTIC, bed was comfortable! Great stay!

Room was clean, had a bit of a funny smell, dont know if it was the drains, staff were nice

we stay 3 nights and the 3 night there was loud music comming from a Bar right next to the hotel

There was a great number of choices for breakfast, which included eggs, assorted meats and cheeses, salads, waffles, yogurts, fruits, delicious breads, and pastries. There was something for everyone.

The rooms are spacious and comfortable. I was across from the elevator but did not hear any noise. They have a Nespresso in the room with coffee pods but no tea offered. There is no kettle in the room so to get hot water, I had to go to the front desk with my thermal mug to have them fill it from the bar. There was a 1 L bottle of water in the room but it was only complimentary if you booked your stay directly through the hotel. I confirmed with the front desk that as I used a booking site, I would have to pay for the water. First time I’ve encountered this in a hotel stay.

Great place, good breakfast

It's fine. The best thing I can say is the staff was friendly. But our room wasn't as nice as the pictures.The cleaning was very subpar, even after asking for a better clean multiple times. We also only got tissues and shower gel refilled after specifically asking for it. Made us not book the spa which we initially planned on doing since we couldn't trust the cleanliness.

Loved the live entertainment with weekend breakfasts and the food was amazing, good memories of the tasty food! Basic room with some road noise and no way of blocking out daylight. Good value value for money overall

We were very impressed with the kind of service all staff extended to all customers. The GM/Owner walked around each table to greet everyone. It's the personal touch that made the difference. It is not the center of town but everything is accessible via tram,train,taxi or Bolt(Uber). I highly recommend this hotel.

Staff was the BEST!!!