Overall Ratings & Reviews Shamwari Long Lee Manor

Everyone was so kind and made us feel special

Amazingggg

Shamwari was perfect in every way from the beautiful room, friendly, helpful staff to the amazing view of the animals from the river view room to amazing safari experience. Worth every penny!

Amazing holiday of a lifetime. Surpassed all expectations. With outstanding Ranger Dean as our daily guide, with a wealth of Knowledge on all aspects of animals plants and birds. Outstanding food. Couldn’t of fed us enough. With lovely friendly and Hospitable staff.

We had an amazing stay at Shamwari! The game drives were amazing, the Bayethe luxury tent was really cool, and the service was wonderful. I hope to make it back to SA someday, but if not, I will remember Shamwari as one of the most amazing places I've ever stayed.

If you can put up with the 5 am starts to see the animals this is a brilliant once in a lifetime experience. It is not cheap in fact the 3 day safari cost as much as the rest of our SA 2 week holiday incl flights but it is very good. We stayed at Long Lee Manor which is to close soon for a further upgrade!!! The food is excellent everyone on our tour had a fantastic time.

Shamwari really is everything it is cracked up to be. A full luxury experience during which you rarely have to do anything for yourself. Sarili lodge is beautiful and the staff and food are first rate. Our guide was excellent, going out on a limb to provide us with a good experience. He was friendly, helpful and extremely knowledgeable (though we felt he could have been a bit more forthcoming - it was only on questioning him that we truly began to tap in to everything he knew, but perhaps that is just his style). To top it off the staff prepared us a surprise for our honeymoon which really made it special. We saw a good range of animals, though not all of them. All in all a fantastic experience - highly recommended.

Beyond amazing! Our guide was excellent- a trip of a lifetime

Excellent place. Our ranger “steff” was great. Very knowledgeable and friendly. Quality of food was unbelievable. Would go again with my family. We drove from Port Elizabeth airport and it was very convenient to reach this location.

Loved every minute of our stay here. Our ranger, Sarah, made every drive we had different and exciting. She knew everything about all the animals we saw and could answer any questions we asked. The rooms were fab and every little detail and luxury was there. The food was so good that I'm sure I have put weight on but was too delicious not to eat it. They have a very talented chef!

Great all round. Only criticism is barbecue is not what we expected. No steaks just low end unexciting choices.

Could not have been made more welcome. Sarili Lodge was extremely luxurious with every comfort you could want ( including thick ponchos for keeping warm on the game drives). Food was delicious and game drives were wonderful. Very knowledgeable rangers who tracked down many animals and provided amusing anecedotes. The number of guests viewing animals is strictly limited which benefits both the animals and us! Lovely sundowners

Amazing time with 5 game drives and knowledgeable,friendly ranger. Lovely setting in large game reserve. Staff all very welcoming,friendly and eager to help. Stay coincided with my wife's birthday which was acknowledged by some wine,a card, a lovely chocolate birthday cake and rendition of "Happy Birthday" by the restaurant and kitchen staff! This was a return visit as we love Shamwari so much.

We had an amazing stay at the Shamwari Long Lee Manor. Staff provided excellent service pampering us and taking care of our every needs and I had definitely put on some weight. The meals were wonderful we sure had one of the best lamb racks and braai dinner with our ranger was fantastic. Our ranger Abel was excellent, knowledgeable and a very humble man. Abel made sure we had the greatest game viewing experience which included chasing elephant herds and lion prides through the raw vegetation. We really appreciated that he shared with us about the different Khoisan cultures. Overall, we had an amazing experience at Shamwari and highly recommend this game reserve to anyone doing the garden route!

Excellent, excellent, excellent. Fantastic from start to finish. Lovely rooms. Views superb. Ranger fantastic, great tracker found all the animals. Thank you Armand. All the hotel staff are superb too.

We had 2 nights at Riverdene Lodge at the end of our holiday to South Africa and it was a magical experience. From the moment we arrived until we left we were treated so well by everyone at the Lodge.

Stayed as part of our honeymoon or 4 nights. The entire stay from the moment we arrived was exceptional, the service was second to none and all the staff are so lovely and helpful. We stayed in Bayethe Lodge which was amazing. The rooms were great and the bed is absolutely huge. Our Ranger was Rhynhardt, and I can't fault him. He was just exceptional. Such a lovely guy, with so much knowledge, experience and passion. If we go back (which is looking likely) I'm hoping he'll still be there so we can ask for him again. We saw so much on the game drives. So much of that is amazing luck, but I have no doubt that some of it was also down to having a great ranger. I just cannot recommend this place enough!

A fantastic experience from start to finish - wonderful location, lovely staff, large comfortable rooms and great food and amazing experience for us and the kids . Expensive but worth every penny !

Eagles Crag was disappointing. Not great value for money. Game drives excellent, particularly if you get Leon or Jacque as your ranger. Room was spacious. No hot water in the afternoon! Went to take a shower/bath after lunch and only cold water. Turn down service poor. Food quality very poor. Do not expect any fine dining. For price paid really expected higher standard than barbecue food. You are EXPECTED and told to take your meals with other residents and rangers, sat beside them at one table, even breakfast! Did not like this at all. When I pay €800 plus per night I expect to eat at the time I am ready and with my husband only. House keeping stripped our bed before 9am on our leaving day, meaning when we returned from breakfast we couldn't even have a rest/lie down until check out time at 11am before our long 24 hour journey home. All of our belongings were still in the room, not even packed up so it was clear we had not checked out. The experience in Eagles Crag is unfortunately not even close to five star. I have previously done a safari that was absolutely five star, service, food, experience etc much superior to Eagles Crag. Would return to Shamwari game Reserve as game viewing, ranger expertise and safari experience were exceptional but would definitely not stay in Eagles Crag again nor could I recommend it

Explorer Camp was an excellent experience. Our rangers Jacques and Leon was fantastic. Exceptional value. The reserve was brilliant with all the animals you could hope to see. Hotels.com however need to address their room/hotel/facility description