Eurostars Al-Ándalus Palace

Explore Eurostars Al-Ándalus Palace
8.6
Very Good
From 1,265 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

8.8

Traveler Reviews Eurostars Al-Ándalus Palace

Number of reviews per page
20
40
Top reviews
Elias
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was comfortable size and very clean. Buffet breakfast was very nice! Helpful and friendly staff in this hotel and also having underground parking is very helpful. Nice location too - not too far from the centre.
elham
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good as expected
Ronald
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was used for coach parties and short stay guest's but the hotel was good
Hisham
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The location was very convenient to visit the city landmarks, the was cleaned daily and the breakfast was very good
Carlos
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good breakfast
Sara
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Husband and I travelled with 2 other couples. We got to the check in desk first to be advised, after storing my debit card details, that our room was not actually ready (check in was from 3pm, we arrived around 2:15pm) so we asked if we could store our luggage and this was duly locked away. The other couples were greeted by a different member of staff and given cards to their rooms. Whilst they were freshening up my husband returned to the check in desk and the member of staff we had dealt with to see how much longer our room was likely to be, and if it was worth hanging on or coming back later after we’d all been out. She asked him to wait a moment and after looking on the system for about 5 mins she got up without a word to us to deal with someone else that had leaned across the desk with a query. She didn’t return. My husband then moved across to speak to someone else to be told they want to save my card details again for the other two rooms as they’d forgotten to take this information from the other couples. When we queried this the member of staff became very abrupt until a different colleague said to leave it and that our room was now ready. The cards were slammed on the desk and when I asked about retrieving our luggage the store room door was flung open and directions to our room were barked at us. The room itself was ok, clean and spacious with a pool view, but we didn’t have a mini bar nor tea/coffee facilities that the other couples had in theirs.
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Derrick
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Breakfast was stunning great variety just as you would expect
Thahsin
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was so helpful, called us cabs in the middle of the night, bolt wasn’t working and we were about to miss our train.
Oscar
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This is beautiful place with huge spaces in common areas. The staff is very friendly and willing to help with any matter. The breakfast has a good selection, fresh and tasty for a fair price: 13 euros per person. The location is not in the center area but there is a good local bus service that takes around 15 minutes to reach the most tourist places. We have a positive impression for this hotel.
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Lee
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Not good at all.. Just poor all round
Marek
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I got a different room than I booked. After my intervention, the room was changed to the corresponding reservation. Parking was safe. Room was clean.
JUAN SEBASTIAN
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

This hotel is a great option if you’re going to be in Seville and want the comfort of a good hotel, nice breakfast options and great amenities, without paying twice or three times in the historical neighborhoods. With a 9€ taxi ride or 1.40€ bus ride you’ll be there in a short ride. I’ve stayed twice and will probably come back.
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Carlos
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything good
peter
icon-
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

I enjoyed my stay. The room was larger than expected and well appointed. The breakfast area was very good and it was possible to eat both in the restaurant or in the atrium. Food was very good, very well presented and plentiful. I used the bar and it was no over priced and comfortable. Tv was on for football but it was not intrusive. The hotel had a shuttle bus to the Fiera which was excellent. When I went into town then it meant buses and this was not a short journey. I had moved hotel because of extending my stay and a ten min walk into town was a contrast to the location of this hotel. Beware. The bus service was ok and the tourist info kiosk inside the hotel was able to sort and forewarn. Not sure if this was a permanent presence or just for the fiesta. Staff always there and friendly as well as effective/knowledgeable. Lifts! Seemed to take ages to ascend and return. Beware and don't be in a hurry. Building does look a little poor and dated from outside. I did wonder if I was going down market but the interior and staff made me forget my first impression. Same goes for bare concrete around stairwells. Odd. The area around the hotel was residential and safe. Bus stop about 600 metres away.
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Deborah
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We have been staying at this property for a number of years, last time was April 2024. The hotel has changed hands since then & is now part of the Eurostars group. Clearly Eurostars have cut budgets. No more omelette station at breakfast, the pool doesn’t now open until May when it’s always already been open when we visit in late April. Rooms are looking tired & dated. This hotel is a 30 minute walk from the city centre & it was always worth the walk/cost of a cab for the value for money, the nice rooms, the food & the luxury feel. It’s now not. The small changes have negatively impacted the experience. It feels like a budget hotel now. Such a shame as we’ve loved staying here over the years but we will be staying elsewhere next time we visit this beautiful city.
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Serge
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Bel hotel propre avec personnel serviable. Le déjeuner compris offre beaucoup de variété (et de bons cappuccinos :).
Sara
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Our stay was great! The room was nice and clean, everything was exactly like we expected.
mitchell
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Ran a free shuttle to Feria. Much appreciated
Migdalia
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice property and excellent location
Paromita
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very nice hotel with spacious, clean rooms. Breakfast was amazing with a lot of choices. The location was not exactly downtown but there were taxis right outside the hotel at all times.
Number of reviews per page
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