Great location, super nice and friendly staff, beautiful hotel. Only complaint is that wheelchair access is a bit tricky. Stairs on the front and had the lift broken down during my entire stay. So had to use the maintenance entrance. Also in the bathroom even though was big the shower has no safety handles and with small removable chair to sit i always felt like I was going to end up with on the floor. But besides that great hotel

Internet struggles when in the rooms, but the rooftop bar/pool area has strong wifi and it's a much better place to setup if you have to do some light work. The views are stunning from the rooftop, you can watch the sun set and skip the tourist trap spots for that. The staff is incredibly kind and helpful. The bar staff makes the absolute best Aperol Spritz we found in the city as well as a Hugo Spritz (our new favorite). Breakfast is delicious and covers both local and international options. We highly recommend staying here as it's perfectly located in the city for all the major sightseeing options. Will definitely be back.

The staff was fantastic and very inviting. The roof top bar was lovely with amazing views of the city. All in all, this is a wonderful hotel to ensure your stay in Florence is comfortable.

Very beautiful historic hotel, nice staff, wonderful restaurant and bar. Highly recommend.

Room did not match the description or photos online.

The staff made this stay exceptional. Everyone was friendly, helpful and kind. The hotel is perfectly located- we walked everywhere. And the room with the balcony had a view that was outstanding

I have stayed here every year for the past 12 years. Consistently wonderful. Excellent location and the staff is impeccable and friendly. I highly recommend

I recently stayed at this hotel and had a fantastic experience. The rooms were spotless, featuring high ceilings and a lovely city view that surpassed my expectations. Initially, I was concerned about not having a water view, but the cityscape was simply beautiful. The staff provided exceptional service, and I particularly enjoyed the cocktails from the hotel bar. This hotel is truly a gem in a prime location, and I can't wait to return!

Prime location. Lots to visit nearby. Excellent staff except for the bald guy in the restaurant.

Great stay, great location, beautiful balcony view of the river and a top restaurant with great staff!

Yes, the breakfast bar was very good.

Clean room with plenty if amenties. Satffs are all kind and helpful.

The rooms are amazing and the breakfast is incredible

Very warmy staff, unbeatable views, excellent

staff was very nice

Excellent experience and excellent location!

This was an extremely nice location with an excellent balcony view of the city.

Excellent location. Staff was accommodative of our needs.

Clean, comfortable room/beds. Great location. Staff was very, very attentive. Very good breakfast. A special shout out to Concierge Extraordinaire Walter, who helped us out way beyond what I expected! I

Wonderful and clean room. Staff were friendly and helpful. 25 minute or less walk to major sites. Was nice to feel at the edge of the city for less noise and view of the river but still walkable to everything.