The suites are older and the set up is very odd. The newer hotel rooms are better. It is under renovation and the pool isn’t working. Good hospitality, front desk nice and helpful. They were accommodating. Rooms were clean. They’re trying to update it. It was centrally located and close to amenities. Unfortunately there was smoking in room next to us so they moved us to a suite at midnight. Denny’s is located at the ground floor.

Room had obviously been smoked in, smelt terrible

We come to Williams Lake about 3-4 times a year. This was our first time staying at the Sandman Inn but it won’t be our last. Totally updated, modern, immaculate rooms and service. Super comfortable beds and bedding. Many convenient plug-ins for all our devices! I highly recommend this property :)

The staff in hotel and restaurant were absolutely amazing - made us all feel appreciated We had two rooms - 7 of us and we will definitely stay again

It was all good!

The front staff were very helpful and polite. However the hotel is rundown, room was dirty, not unclean, dirty. Budget hotel with resort pricing. Skip it and find something better.

I canceled this reservation and you charged me $17.99 fee and $245.99 for the room. I want you to reverse these charges.

The staff at the front desk was terrific. Got us a room before check in so we could get ready on time to attend the 90th birthday we were in town for. The service was the best.

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Renovation going on! This stay was "just" okay. Nothing special stuck out as noteworthy. Nice to have Denny's restaurant connection.

Yes and yes⁰ all the basics.

The toilet is not clean

I stayed overnight in my way to Prince George. Quick check-in, great bedding and pillows and very quiet. They are doing renovations, but I wasn’t woken by them starting too early. As a solo female traveller, I would stay here again.

Room was not the cleanest and lights didn’t work

I will not stay here again. Even though I knew they were under renovation, I woke up early and felt so mad when the loud noises started at 7 am-ish. Just terrible! They were drilling around, and it felt like it was in my own room. When I communicated this to the receptionist, she apologized but said it shouldn’t have happened. Don’t stay there.

Great

Was charged for a stay and never actaully checked in or stayed there

Room was excellent. Staff was friendly when checking in!

Staff was solid especially Dorian, he was able to sit out rooms to 2 buddies who had issues at other hotels

The hotel was in terrible shape! Half done renovations all over. The tap for the tub wouldn't stop dripping and the ac auto shut off after 10 minutes. On top of all of that they had a group of preteens running up and down the halls for over an hour and thier advise was to "deal with it"!!! Williams lake doesnt exactly have a lot of options but this is almost my last.