Hotel Playa Azul Cozumel

Explore Hotel Playa Azul Cozumel
9.0
Exceptional
From 872 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

9.0

Service and Facilites

9.4

Traveler Reviews Hotel Playa Azul Cozumel

Number of reviews per page
20
40
Top reviews
Anne
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Love everything about PA; return year after year because it’s so wonderful.
Bobby
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff was amazing
Dineac
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Yes, we had a beautiful room and the staff was over the top friendly and helpful.
Vicki Rae
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Playa Azul is the best! Always clean; the rooms, the lobby, the dining area...even the sand is raked! The staff is friendly, kind, courteous, and always willing to help! Breakfast changes every day, and you have lots of delicious choices. The hotel feels like a home away from home, it's just comfortable. After a day of being out and about adventuring, I feel so relaxed and happy to be back "home."
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Melvie
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff excellent!
Cynthia
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Friendly staff, beach bar, buffet breakfast, clean rooms, dive shop and location on beach.
Stephanie
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Pros- house keeping, kitchen/wait staff, and bar staff was awesome. Very friendly, happy,
Cynthia
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Quiet, clean, friendly staff, beautiful location with lovely beach for sitting and swimming, beach bar is nice, food is good, dive shop on premises, walkable to two restaurants.
Stephen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great staff, clean rooms. Great restaurant on site. Snorkeling just steps away. Small resort with 50 rooms.
Jessica
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Everything about this place stands out. We are returning guests and they always treat us like family. Check in and out is a breeze rooms are fantastic. You cannot go wrong regardless of the one that you get. Tiki bar outback is probably our favorite!
Andrew
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Staff were very friendly and attentive.
mike
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Grab a room last minute, very glad we did.
Robert
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Comfy bed and nice ocean view from 4th floor balcony. Snorkeling was decent from shore (saw fish!). I would have been happier if pool was heated and there was a little more water pressure in shower. Overall nice place good people and nice to be away from cruise ships (good safe area)
Kirk
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We thoroughly enjoyed our eight day stay. This is a well-kept jewel. It’s small with a private beach that offers a nice get away from crowds. The staff is friendly and welcoming. I would highly recommend this hotel.
Madeline
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Wonderful staff, beautiful hotel! Ocean view rooms are 100% worth paying for
Elyse
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

It was great!
Patrick
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Beautiful view, quiet, attentive staff
FUMIO
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The room was very clean and view was great.
Rahman
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

An average hotel that is more like a motel. One set of old towels and they are not getting replaced with daily services unless you tell them (literarily) or take them to switch with new ones. Great friendly staff all around, great breakfast (we loved the young lady who was making omelet, Kindy, Gerry, Darvin, and Francisco), good food and service, nice access to the beach, which is public. Nice, quiet, safe neighborhood. On property scuba and diving equipment and training. On property SPA with nice people. Lots of walkways on the street side. There is no exercise room. The turtles can be treated better. Overall, the hotel has a distinct local culture we treasured.
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Lane Ross
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Yes, staff and facilities were great. Our only issue was the mattress are very hard and hurt our backs.
Number of reviews per page
20
40