Overall Ratings & Reviews Barceló Maya Beach - All Inclusive

Very good!!!

Good selection of food places. The rooms were clean and the beach is very nice.

Was a very nice resort with friendly staff and clean facilities. A good amount of choice on things to do. Buffet food was marginal, but restaurants were good.

Loved the beach. Rooms, swimming pools, beach, amenities are close by; walking distance to everything.

Resort had everything you could need and more!! My husband cut his foot pretty bad and the staff and medical team were great they called the next day to see if he needed anymore help!!!!

Great selection of food and beverage. Very friendly staff

This was our second time going at the same time of year. It was a great trip and a super place to go with your family. Kids will love it along with the adults.

Very pleasant stuff .Clean hotel and room !

It was nice if you don’t want to see any real people.

Very good resort to stay

The beach is beautiful, green spaces are well-kept & rooms/shared spaces are neat and orderly.

Cuatomer service terrible

Second time visiting. First time was 6 years ago. They do a great job with keeping the resort up to date and clean. One of the nicest resorts we have been to. We have nothing to complain about. Hope to be back again.

Wife got food poisoning 2nd day called resort doctor,they sent wife to hospital via ambulance..had to stay overnight in hospital...doctor said it was food poisoning.. we told resort they did nothing

I loved how big it was, there was plenty to do. Didn’t like how I purchased sitting out of the gift shop and was charged twice for it, and when I asked told me I had to contact my bank. They took no responsibility for the second transaction. I even asked them to run the cameras back.

We have stayed at the Barceló resort more than ten times and have always enjoyed our visits. Unfortunately, our last two stays have been disappointing. The rooms are noticeably outdated, and the quality of the food has significantly declined. While we’ve always been able to find something to enjoy in the past, this time the food was consistently cold, bland, and lacked variety. Regrettably, the experience no longer reflects a 5-star standard—it feels more in line with a 3-star resort. We’ll likely be exploring other options for future vacations.

We went as a party of 12 … 3 families with middle schoolers. We loved it and they loved it. Resort offers a variety of activities for the kids to do. The food was great, as well as the service. We are definitely planning another trip there.

Staff was great

We’ve been to this resort twice - once without kids and then with and both times it’s been a wonderful experience!

Property is well maintained. It’s beautiful. The rooms need some maintenance. Seemed short staffed. Staff was very friendly. Not much food variety. Food was mostly served cold and not hot. Food quality and taste was fair at best