7.2
Pleasant
From 882 reviews
Cleanliness

7.4

Room Comfort

7.8

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Island Grand at TradeWinds

Number of reviews per page
20
40
Top reviews
Nicole
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The property felt dated especially in guest room. There was a roach on our curtain one night. Always brought us fresh towels in the am, and beach front access was perfect. Probably wouldn’t stay here again, expensive overnight parking & resort fees. Definitely mixed experience here.
Kevin
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Ana at the front desk was excellent. The main issue is if you are going to charge $55 per day for a resort fee, we shouldnt have to pay for every activity around the resort. Activites like making necklaces and crafting should be included. Not all of the beach activities were avaliable.
Ezra
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

When I arrived, they did not have a room available. I had to wait an hour and a half to get my room. Then once we headed to the room, the elevator had no air condition when we arrive to the room. The rug was dirty. The property needs an upgrade
theron
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Had a beautiful time !!! Resort is incredible !!
Jessica
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I was in love! What is there bad to say? My arrival was welcoming and warm! My room was cool. There are SO MANY THINGS TO DO! There are ducks, fish, crabs, squirrels! Benches for coffee! A spot for dogs!!!!! Kids can party like they own that place! Every person and staff member I encountered was extremely helpful and kind! I loved watching all the families spend time together! All the cabanas and hammocks! Those rocked big time at night while relaxing and listening to live music!
Read More
Richard
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Having stayed at TradeWinds now for years, we were disappointed in the condition of the property. We understand the need to open the property after the storms last year, but it is obvious someone is asleep at the wheel, as to how the property presents itself. The amount of weed growth and trash surrounding the beach facing side of the property is a lack of commitment by management. We also had maintenance work on our AC three times, before fixing the problem. Disappointing and may be out last time!
Read More
Jillian
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great family-friendly trip, tons of activities for kids. Our kids even made friends while doing the slide all day and some of the pool competitions. The food and bars were solid. Rooms were a bit out dated and could use a deep clean (under beds were pretty dusty and gross) but were otherwise comfortable. We stayed in a 2br suite with three adults and two kids and it was plenty of space. They could do a little better providing more guidance and direction about the beach activities and set up. Took a bit to figure out which amenities were included and what was extra, but once we got settled it was such a fun day! Would definitely return!
Read More
Alexander
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

I stayed at TradeWinds 30 years ago and have such fond memories of that visit—it’s where I met my soon-to-be in-laws. Unfortunately, returning this time felt like stepping into a sad shadow of what used to be a vibrant, welcoming resort. The room we were given had a lingering, unpleasant smell—like old dates or something sour left to sit. The patio door wouldn’t open, so we couldn’t even enjoy the fresh air or step outside. The bathroom ceiling was so low I felt claustrophobic, and the fridge didn’t work at all. Sleeping was a challenge with hard beds, flat cheap pillows, and itchy sheets. Services were minimal, and the beach chairs are no longer the plush blue-cushioned ones from the past—just flimsy, uncomfortable plastic. The lobby was bare and lifeless, almost like a funeral home. To top it off, 70s love ballads played on a loop, adding to the odd, depressing atmosphere. The paddle boats were coated in green scum, the Pepsi was flat every time, and the breakfast was cold. The hot tubs were tiny and uninviting, and the public restrooms were dirty and poorly maintained. I came hoping to relive a beautiful memory, but what I found was a tired, neglected resort that’s lost all the charm it once had. I won’t be coming back. TradeWinds is sadly no longer what it used to be.
Read More
Gerald A.
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very dated property with amenities geared more toward children. They nickel and dime you for everything including where you sit on the beach. I will not come back.
Jeremiah V
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff were uninformed of changes to on-property restaurant hours over a holiday weekend. Within minutes of arriving, we were told 3 different restaurants were open. When we walked to each, one had just closed, one wasn't open for another hour, and one hadn't opened at all that day. Got to room and fridge was warm and door wouldn't shut. Called front desk, who said they'd send somebody right up. Nobody ever came, so I fixed myself. Following morning, coffee maker wouldn't turn on. Maintenance showed up for that- circuit had tripped. Later that day, maintenance came to change out a balcony light (we didn't request this, and were ok with the change... they do it for the turtles). However, when they left, they LEFT OUR ROOM DOOR PROPPED OPEN. We would never have known, but my wife ran back to the room for something we had forgotten, and the maid told her that our door was open when she arrived to clean (it was being held open by the swing bar door latch being swung between the door and the door frame). Nothing was stolen, but in 30+ years, I have never had hotel staff leave a hotel door open and/or unlocked. That was the first 24 hours. Tried the Italian place for supper, and was seated at a table that rocked so bad, the glass stemware never would have survived the meal. Full disclosure: I slid the table a bit because there was an AC vent directly above the table that was leaking water ON OUR TABLE. We left. Our elevators only worked 3 of 5 days we were there. Never again.
Read More
Brittany N
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

.
Lucas
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excelent place to stay and many things to do, amazing beach as well
Eric
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very dated
MIchael
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great stay. The place is very nice for a relaxing vacation. Lots of things to do
Anthony
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Judy from housekeeping, Kevin and Cathy from the front bar were all excellent
Claude
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Unable to access Rum Fish Amenities because it was too far to walk.
jeanette
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

They are stil in hurricane recovery mode.
Paul
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I can't wait for everything to be fixed from the storms . I'll definately come back when it is complete .
Liane
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Average nothing special
Gloria
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful location
Number of reviews per page
20
40