We really want to be kind here as the staff was great. The view from the terrace was magical. But, an ever present sewer smell was always in the room. We didn’t complain but the oil/air freshener diffusers in the halls let us know it was a known thing. We had a 2 story double which included a very tight spiral staircase which was not easy to navigate. Upstairs double bed room area included a small 13” tv/monitor with no power cable and was not attached to the cable box. No remote was seen so we assumed it was some kind of weird storage. This room was $$$$ and outside of the portofino view was really not worth it. When visiting Portofino if you you cant swing the Splendido then probably best to stay in santa margharita ligure.

Stunning location, but the room was a disaster, major renovations needed !! Avoid at all costs.

Excellent location and the bonus of the private beach. All the staff were very welcoming and friendly, each one went above and beyond the normal expected service, from reception to the restaurant staff, they all made our anniversary trip very special. I would highly recommend this hotel and would definitely stay again.

Good hotel in a great location with a private beach club that overlooks the public beach in Portofino. The staff were very friendly and helpful. The breakfast was also very good. The building and facilities were older, but that seems to come with Portofino. There was an issue with the room safe that the staff fixed, although the television in the room continued to freeze and did not appear to be fixable. Overall we had a good experience and would recommend the hotel on the understanding that the price reflects that fact that everything is more expensive than normal in Portofino.

Ubicación privilegiada !desayuno muy bueno ... vista playa y galería espectacular . Cama y habitación Súper cómoda Muy amables todos

Friendly staff, beautiful and convenient location to Portofino

We loved our stay in Portofino. The view from our room was out of this world. We made use of the private terrace overlooking the bay too. This had everything we needed for our overnight trip. The staff were extremely helpful.

Excellent location! The staff super! I enjoyed my time at the hotel!

Amazing view and convenient access to walking path to Portofino. The breakfast was excellent.

View was amazing and the staff was great! Hotel itself is quite dated. But the location was stunning!

This is a hidden gem in Portofino. The hotel offers a hidden pathway to the heart of Portofino, which can be reached in approximately five minutes on foot. You will understand how important it is once you become familiar with the area. The main road is narrow and hard to walk on, so the path comes in super handy. The hotel also has access to the hidden beach, which you can barely see from the road. Absolutely breathtaking. Hotel staff are friendly and courteous. Although the breakfast hall is small, the food and the service are great. There is a 40 Euro parking fee per day, so count that into account if you are arriving by car.

The staff and the location were the highlight of this hotel. Lovely and welcoming, we felt comfortable immediately. The view from our room was spectacular. And a short and beautiful walk brought us to the heart of Portofino. We loved everything about our stay and would gladly stay here again

Did not the room we booked with three beds. Attendant stormed off when we showed him our booking and left us standing there. Manager came and said this is all we have but at least gave us free parking. Manager refused to accept responsibility and just kept trying to blame hotels.com. Room was old with black mould in bathroom. Great town, horrid hotel.

Hotel was very clean

Gorgeous property- out of a fairy tale private beach, extremely helpful staff, pristine rooms

The hotel is dull throughout the building. Dark colours interior. The building looks lovely from the outside. But old and uncool on the inside. The was a strong ‘sewage’ smell in my room and I had a headache everyday. I didn’t complaint as the Italian service is usually very poor towards foreigners . I stayed quite and enjoyed the view - that’s all worth it … but having said that many others hotels have a great sea view too. It is overpriced for what it offers. There is not even a bar or room services in the offer; no fresh squeezed orange juice at breakfast, the breakfast room has not sea view it is small and hasn’t got a relaxing atmosphere and what I really did not appreciate the most was when I was going to dinner at night and it was 300 metres from the hotel (1 minute driving) the hotel member offered a kind of personal taxi services to drive me at the extra cost of 50 euros … 1 minute driving to the Portofino splendid mare restaurant… I felt robed really ! I paid for it and he asked for another 50 euros to collect me back .. of course I have taken the bus and paid 5 euros for the journey … I felt extraordinary extorted! Never more.

Hotel is in a brilliant location . Fantastic views . We did hire a car , but not needed. Everything within walking distance and a regular bus & boat services to other parts of the area .Secure valet parking €40 per day . Hotel a little tired looking in parts but very clean . Hotel staff were fantastic , really took good care of us & made our trip very special . We would highly recommend .

Andrea and rhe front desk qere exceptionally helpful and friendly and professional; always happy to assiat with requwara ans great at securinf dinner bookings at ahort notice. Would recommend staying here as it has easy access to portofino centre and great sunbathing facilites with a very good reataurant.

The hotel is very convenient with a beautiful view of Portofino. Hotel needs an update, pricey for an old looking hotel.

It was great, probably the best location in Portofino because of the beach and short walk to the village