Good staff Free parking Excellent breakfast Room specious

good hotel。！w!!!!!!!!!!!!!!!!!!

Beautiful hotel, good first impression. Really good basic breakfast buffet, you can pay an extra 8$ for eggs, bacon and hash browns. The service was wonderful from all staff but the restaurant/breakfast staff was absolutely wonderful. We had room 326, king suite with jacuzzi tub. It was a very spacious room with lots of windows and a fireplace. The bed was a little soft for my liking but I like a very firm bed. Beautiful fountain out front, lots of parking. No complaints about cleanliness or anything. No bed bugs. Good working AC in the room as well. We really enjoyed our 2 night stay and may stay again when I have to come back in 6 months. I will attach some photos from our stay as well

Very friendly and was able to early check in

The thing I love about this place is that the beds are comfy and it's reasonably priced. But some things could go a long way to easily and for minimal cost improve the guest experience. There isn't a business area suitable for conversation in which to hold a decent conversation. I was told to use the restaurant but you have to order food. If you're in the hotel the restaurant space should be usable for guests if it's not at capacity. The internet within the hotel is hit and miss. On asking the front desk for assistance to deal with the internet in my room which couldn't maintain a zoom connection she suggested shrugged standing over by the printer to do my work 🤔I eventually ran the laptop off my data back (from my bed as my data was only strong enough by the window and not in the other half of the executive suite). Better extenders/routers etc are an easy fix. The breakfast still costs extra for hot items but the rest of the breakfast included with the stay is perfectly fine. The OJ has gotten much better since the last time I stayed there, I'd guess it's made now from frozen concentrate. The plugs do not yet have USB ports anywhere and this will be an inconvenience for some people, so bring a charging block and you'll be alright. As I said. Its fine. Wouldn't take much to make it a great stay at this price range. My check in experience was great, but the rest of the customer service was lacking.

room is ok but the bathroom needed update

This is home away from home

Clean, great staff nice rooms

Friendly staff and very clean

The staff were helpful grounds well kept. I stayed in room 325 which is close to the elevator with a queen suite. Try the curry chicken and ox tail. I found the meals were pretty good. The Manager, front desk people and cleaning staff are excellent.

Clean, quiet room.

Was good

If you don’t care it’s ok. Place to sleep

The room and bathroom appeared to be clean but the bathroom smelled like stale urine. It was nice that they offer a complimentary breakfast, but I had to opt out since there were no gluten-free options or non dairy milk.

Good location and away from the busy city Center of Toronto. Nice accommodations and friendly counter staff which are helpful to provide information. A basic breakfast is included but it gets busy mid morning. Beds were comfortable and overall a quiet place to stay and rest.

Front desk staff 👎

All's great, nothing negative, I'll rebook in the future.

My room had bedbug's , with full cycle of them from adult bedbug's to nymph's witch take's a full 21day cycle. They were eaven between the sheets that are supose to be swapped out and cleaned between guess stays and that was in the two beds in question. they dint eaven offer us to dry and wash our clothe and had trouble eaven giving us garbage bags to put our clothe in. We had to leave the hotel because of this and we had to cancel our trip to our relatives because we coulnt visit them so our weekend was ruin , we had to throw away our clothe also. And yes i have pictures and video of the incident.they said no refund was possible very dissapointed and will never revisit the brand ever again .

I dont like this one I prefer the other one

Helpful, courteous staff and clean rooms.