Great location and beautiful room. Nice sized rooms.

Courteous staff and housekeeping did an exceptional job. Loved the bathtub/bathroom situation. Cannot speak to the restaurant but there were many great spots nearby; including a bookstore and gift shop which I loved. Very friendly! Loved that there was filtered water and a carafe available and Nespresso coffee/tea available in the room. Really appreciated the full kitchenette—I’ll definitely bring more teas/coffees/food next time. SAQ nearby, also. Very cozy and spacious room with charging ports available for devices. Was disappointed that I wasn’t able to get the TV to work, but I had my laptop anyways. My best stay so far in the city. Already looking for more reasons to return. Thanks!

This was our third stay at this hotel, which had previously been a quiet and enjoyable option for our visits to Montreal. Unfortunately, this stay was a significant departure from our prior experiences. We were assigned a room directly above the bar, and the noise made it impossible to sleep. We ultimately cancelled a return reservation scheduled for the following week at approximately 3:30 a.m. due to the lack of rest. While staff acknowledged the noise at checkout, no follow-up occurred afterward. In addition, the television in our room repeatedly lost signal, even after a staff member attended to reset it. Housekeeping standards also appeared to have declined, with hallway debris remaining in place throughout our stay. Concierge service on arrival was also disappointing. Our luggage was left on a trolley well past check-in time, and assistance felt reluctant after a tip had already been given. Given our prior positive stays, this was particularly disappointing. We contacted the hotel directly to share feedback before posting a review but did not receive a response. Unfortunately, based on this experience, we would not return or recommend the hotel as the quiet boutique option it once was.

Comfort and quality- would come back

Great location

Our weekend stay was nothing short of perfect. The rooms were spacious, the staff was friendly and attentive and location is very convenient. Sounds odd to say, but even the toilet paper offered was top quality, unlike most hotels. The bedding was clean and comfortable. Would consider staying here again if the price is right.

Very nice rooms large and fully equipped bathtub and shower kitchen living room table to work and eat. Good breakfast. Tv system not great. Quiet on garden side in Winter.

Staff was terrific, rooms and hotel amenities were clean and well put.

Kind staff, very accommodating. Clean room, lovely stay will definitely be back!

Beautiful experience

Very clean room, staff was exceptionally friendly and patient. Service was outstanding as was the breakfast.

Everything was great, no complaints!

The staff and Saint Sulpice was wonderful! I received help from Sarah, the concierge, to arrange a birthday cake for my partner. She worked very hard to make this happen and have everything paid for before I arrived in Montreal. Our room was extremely nice. It was quite large and even had a kitchenette, microwave and fridge. The bedding and bed comfort were excellent. The front desk staff always greeted us and helped us with any of our questions and always with a smile. Overall it was a great experience. I travel very often and seldom have such a good experience. It truly was a 5 Star stay. I highly recommend this hotel. Also, great location in the Old Montreal which is one of the nicest places to stay in the city.

Wonderful hotel! Clean and incredible service!

Spacious suite and very hospitable staff.

Very friendly staff, great clean rooms. Only there for a flight layover, but would stay again.

Everything was beautiful and very memorable.

Great location

Room was very clean.

The hotel is understaffed and I cannot recommend staying here given the price. Wait times at reception and valet are very long. There was no chef at breakfast and we were asked to come back later despite our reservation. They didn’t offer to let us sit down and order coffee. When we went back to our room to make coffee we discovered the creamer in the fridge was rotten. When we finally did eat at the restaurant, they forgot parts of our order and no one checked on us until it was time for us to leave so we couldn’t ask for the missing parts. Also the room setup was strange. Despite only having two people on our reservation, the housekeeping staff put down a Murphy bed and set up a pull out couch even though there was a bedroom with a bed in addition. This made the room with the pull out couch unusable because it was full of beds we had to navigate around. This is supposed to be a 4 star hotel. It doesn’t feel like it.