Red Roof Inn & Suites Omaha - Council Bluffs

Explore Red Roof Inn & Suites Omaha - Council Bluffs
7.0
Pleasant
From 968 reviews
Cleanliness

7.0

Room Comfort

7.2

Service and Facilites

7.8

Traveler Reviews Red Roof Inn & Suites Omaha - Council Bluffs

Number of reviews per page
20
40
Top reviews
Kelly
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was very close to Walmart and Aldis, as well as fast food options. We liked the convenience and of that and that it was easy to get to from the interstate. Only thing we noticed was that the bathrooms didn’t have trash cans. Not a big thing since there’s a full size kitchen can in the room, but might consider a small one :)
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Charlene
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Loved it
Bruce
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Worst night we have ever spent in a hotel! The rooms were fine, but the guests above us on the 2nd floor were extremely loud and seemed to be running laps. (I am not kidding in the leaset.) After we complained to the front desk, who then called that room, the noise got significantly louder. We thought the retaliation would pass, but after 2 hours more, we contacted the front desk again. The noisiness continued. An hour later, when we went to the desk to request a new room, the manager stated that the 2nd floor room had not answered their door or phone and that there was nothing more she could do. Why didn't she suggest a room change earlier then? In the morning I spoke with another desk person who promised me that she would look into the issue and get back to me that same day by phone, since we were checking out. When that did not happen, I called the hotel 4 times over the course of 3 weeks, twice leaving messages for the manager, who did not return my call. Clearly, this manager does not care about her customers' experience nor her hotel's reputation.
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Veronica
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Front desk person and cleaning staff were awesome. Ended up in a mildew smelling room because of a leaky a/c (fixed right away carpet just stunk after) but still a great stay.
Gail
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We like staying at this particular Red Roof Inn as it has easy access to the highway. Good eating options, and the bed is comfortable.
Theodore
icon-Leisure
Leisure
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I liked the price. Breakfast was good.
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

We are traveling with kids and chose this hotel due to the room design with the kitchenette and bathroom separating the two beds. Overall, it served its purpose but just seemed worn out- missing carpet corners, broken sink drain stopper, no hand soap, no stopper for the bathtub. It was pretty clean, but not quite impressive. The pool was warm, but surrounding tile was dirty and very slippery.
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Kari
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very clean, well stocked, and comfy. Was a little disappointed there was no hot tub but the pool was warm. Great choices for breakfast and even though we were a little late they still kindly let us eat. Great experience overall and happy I chose this hotel!
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

After a late check-in, we found the toilet was not bolted to the floor. After letting the desk clerk know in the morning, maintenance came while we were gone and fixed it. The pool area was filthy, people had scratched words and dates in the dirt along the edges of the pool. The room had a full size refrigerator, a microwave, and a sink in it. The employees were very polite and helpful. They also had a free breakfast in the morning.
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Rafael
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The checked in I like.... Didn't like the AC and the bathroom.
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Not good. One old spring mattress and one saggy foam mattress. Dirty bathroom (stains on door and towel). Breakfast was all super processed and no protein available.
Lance
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Definitely will be staying again!
Brian
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff we encountered was very helpful and quick about getting us checked in. The lobby looked like it was in the middle of a renovation, but was clean. Our room was clean and decent, and housekeeping visited daily to freshen our towels and our room (not changing sheets, but just a general refresh). However, the hotel was loud. Not between walls (did not notice TV noise), but footsteps in the room above us and possibly kids running up and down the halls on our floor and/or the floor above. That noise ceased at a reasonable hour. Over all it was a good stay, for the price we paid. The hotel was located in a conveineint area for our needs.
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Leslie
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The beds were terrible, flat pillows, it wasn’t very clean and the room smelled.
Rafael
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I like the staff... the room was ok, the AC had a terrible noice kept me up all night.
Maggie
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Just stayed for two nights. Hotel is decent. The pool was warm…which I liked. The breakfast was good. Each morning they had a different hot dish along with breads and cereals. Breakfast area was very clean and workers maintained keeping the items stocked and did good about cleaning tables.
Lillian
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

DO NOT BOOK. Area is very sketchy. The hotel is run down and not clean. I immediately left after arrival and found a different place to stay
Ronald
icon-Business and Leisure with Friends
Business and Leisure with Friends
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Friendly staff. The beds are flat and hard. Pillows are flat has a pancake at least in my room. Looks like they are trying to update , but they are just putting a bandaid on it. Looks like meth heads are coming and going out of the back door. It is probably a 60.00 a night hotel. Outside has been updated and repainted.
Brad A
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

There is a bad moisture problem in this hotel. When I arrived and stepped into the room it was slippery from the flood sweating, damn near busted my ass slipping on the slick floor. The fixtures
Carla
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The staff was the best thing about this hotel. It was not clean. I spilled some water on the floor, the towel I used was literally black. Animal hair along the walls in our room. We did not have an animal.
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