I liked that the the inn had fenced in parking and it was clean outside

Terrible

This property is in a terrible part of Memphis. The hotel is surrounded by fencing with a gate to get in using your key card. There was a fight in the middle of the night with yelling and cursing that lasted 2 hours. There was a prostitute staying in the hotel who came out of her room as we were leaving and headed down to the street. All of the public areas- lobby and hallway- smelled like stale cigarettes. It was the absolute WORST hotel experience of my life! I can’t believe Expedia would put this property on its site without a Beware warning!

It was ok. Tight security with gated parking. Key to access parking and hotel entry.

I found my room to be a comfortable place to sleep. There was a lot of vehicle noise that made sleeping difficult. The management was very quiet and didn’t seem to be welcoming like the previous hotel I stayed at.

No issues.

My bankcard got locked up with their machines

This hotel provided everything that I required for my stay. I would like to mention that all the staff were very attentive and helpful.

I walked away after going into one of the rooms. It had roaches roaming around. Didn’t check for bed bugs but I am certain they were there. The area seemed unsafe and it took an Uber 20 mins to arrive.

The room was clean enough, and the bed was comfortable enough. There wasn’t hot water in the bathroom, but the two lamps in the room did not work and there was no remote for the television to turn it off or on just a remote for the cable.

The hotel was clean and nice

Tv did not work. Noisy upstairs.

Their were roaches crawling on the wall

My stay at America's Best Hotel in Memphis was very less than satisfactory. The room had roaches. The bed was soiled and had what looked like a blood stain. The guy on duty changed the bedding which was a little better until roaches started walking around everywhere.

Would like to see some type of breakfast

Trash all the way around the hotel they did not offer breakfast ac worked great and they kept your vehicle secured inside a gate which was nice

The main issue was the smell in the room . It smelled like human urine . It didn’t feel clean at all ! You couldn’t just walk into the lobby to check in , the clerk was hiding behind glass , and parking was inside a gate which I guess was a good thing.I saw a prostitute getting in and out of cars on the corner . Dumpy old furniture all around the hotel . I sprayed the room down with Lysol and cleaned the bathroom myself to deal with it . I was tired it was late and just fell asleep. Not a place would stay again . Scary !

Let me start by saying that during my 2 night stay I had occasion to have interaction with 3 different clerks. They were all very nice and extremely helpful. I could not have asked for more in that department. The room, however, was a different story. Very dirty. Nasty something on the wall in the bathroom. Bed was lumpy and hard and the washcloths were so disgusting that we used the hand towels for washcloths. We stayed 2 nights and when we got back to our room for the second night we found that we had not had any maid service. Beds not made, room not cleaned and no new towels at all. Do not stay here! The only reason I gave this hotel any kind of mediocre rating was because of the kindness of the front desk people.

The only thing good was the bed very comfortable. They charged $10 extra for the dog. Which was fine just wish pet fees would be included on the website. Could have been cleaner. No food on site.

It was in a questionable neighborhood. The parking was inside a gate. We were supposed to be in a non-smoking room, but the first room we had wreaked of smoke. we complained and were moved to a different room. It smelled cleaner. We decided to order in so I prepared for an early shower. When I went to use the toilet, it was dirty. There was crap (literally) stuck all inside the bowl. The towels in the room all felt damp and did not look exceptionally clean. Someone stood outside our window after we went to bed and talked loudly then came in the door spaking just as loudly. Earlier in the evening, there had been kids running up and down the hall yelling.