This is a family run property of 12 or 15 rooms. A cooked breakfast was provided that was very good. The staff were very friendly and provided advice on transportation and nearby restaurants. The bathroom was very modern, conveniently arranged, and clean. Our room had a loveseat, desk and chair, wardrobe and bed. The room was big enough for us to open our large suitcases. It is located an easy walk to Victoria Station. The hotel does have an elevator although there may still be some short flights of steps involved.