The room and bathroom are very spacious and clean. The staff are nice and welcoming. The air conditioning is great. There is a continental breakfast with many different options. Would definitely recommend!

Everything organize and clean. Very nice area and walking distance to everything .

This really is more of a hostel than a hotel. I reserved a regular room only to discover that the mini fridge in the room didn't work and there was no tea kettle. To get those 2 basic things I had to pay for an upgrade! The rooms are functional but stripped down. It was what I would expect getting a room in a hostel.

The reception staff were very helpful and the room was clean and fresh everyday. It a a great and convenient location the hub of Jerez nightlife

What I like the most was the hostesses at the front desk, always very supportive and kind, excellent! What I liked the least was the air conditioning, didn't work well, also our stay was during the fair, at night when people arrived to their rooms is was quite noisy and annoying for all of us, who were sleeping and resting.

bonjour, hotel pas du tout à la hauteur de nos attentes pour un 4 étoiles. demande à être rafraîchi. il vaut 3 étoiles et pas plus. la literie pas très confortable, pas de sur matelas, matelas assez dur. salle petit déjeuner très bruyante, il manque des panneaux acoustiques au plafond. par contre buffet petit déjeuner très bien et personnel très agréable. Evidemment la situation de l'hôtel est très bien mais demande quelques améliorations. prix TRES EXAGERE pour la période de féria (multiplié par 3 ou 4)

The info you have seen is very misleading. This is an extremely dated property. My wife described it as "the prison". She was so unhappy we had to move to another property even though I lost all my money on the reservation. If you like hotels from the 90s with no renovation you will be happy. There are better alternatives at this price point. I'm very unhappy that Expedia allows this to be marketed as a premium property.

Was a great property and location was great. To park you had to go all the way around the building behind the hotel and hit a button to open it. Food buffet was good.

✓plugs next to bed ✓bathroom ✓internet I'm sure I booked with a room view but reservation had been processed as no road view (so had to upgrade for €4 which as perfectly fine). Also had come through as twin in stead of double - which is NOT OK but was fixed by hotel. Parking - it should be noted that parking is NOT in the public parking 15 meters in front of hotel but actually somewhere behind. In the end I just left the car in public and paid more. It should be stated much much more clearly that it is not a public discounted parking but somewhere else. No pool or gym, but very central location

Great location!

Average hotel. And central

Great Location, clean and quiet, convenient parking in the basement(for a fee), wonderful bars and restaurants within walking distance. Generous breakfast at hotel for good price but more fun to go out.

Lovely hotel in very good location. Friendly staff.

Truly superb

Staff was great about getting us out and f a room with a problem

Staff nice, location and parking good as well which is what I wanted. Little bit dated but did the job for me.

Our room was spacious, clean and light with a comfortable bed. The room had a balcony with a view to the main street with beatiful Christmas lights and decorations.

Beware, it will say they have air conditioning, but they only turn it on for certain months. This applies to most hotels, not just this one.

Great customer service! Very clean and good location!

Tired so called superior room with laminate floor peeling. Comfortable bed until you sat up when the bed would move away from the headboard. Lovely big wardrobe but the doors couldn't be opened fully making the draws inaccessible and thereby useless. Spacious bathroom but need attention as there are areas of dirt around the shower door. The lobby area is not inviting and feels sparse. The stairwell is dank with threadbare carpets but some has tried to brighten it up with emojis over the lights. It hasn't worked. Staff were very pleasant and helpful but didn't give any information about Jerez or ask if we wanted any.