Erna
4.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
The staff were very helpful when checking in, as they didn’t know we required a pet-friendly room even though I requested it through Hotels.com reservation process. Be aware that guests have to call the hotel directly to confirm reservations are accurate. I recently had two check-in issues like this and almost had to find another hotel late at night. I miss the days when this step wasn’t necessary
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