Staff were very friendly and helpful

Young man at the front desk was very warm and friendly. However, we picked this hotel because it had free breakfast and a hot tub. The hot tub was cold and nothing was done when we asked for it to be turned up, the breakfast was meh and every time we went down for food there was a lot of things that were run out. They did not keep it up very well. When paying $300 a night for a tiny room, I expect the amenities to be as posted. It was a little disappointing.

Was noce

Great staff. Clean hotel. Will definitely be back.

Staff is friendly, room was clean but dated, was offered a free upgrade from king room to a suite. Of course I said yes but we regret it as it was a queen bed suite and also was located directly behind the check-in desk. And directly across from the public bathroom and coffee station. I think we would have been much happier with our original booking. Also tv system was really complicated and took a long time and alot of frustration to get any kind of show on. Need to seriously simplify that system or have instructions on how to watch a show. Also the complimentary breakfast was not good . Everything was undercooked and the eggs were hard boiled only and were dumped out of a bag. By far the worst breakfast ive ever had at a best western or any hotel ever.

The night shift front desk was not warm and welcoming . The room is terribly uncomfortable

The room was clean. The coffee machine was not straight forward and the staff even acknowledged that I wasn’t the first person to bring this to their attention and they still haven’t printed better instructions to fix this issue. There is a 3 cm gap below the door to the hallway that leaves a lot of light in which can affect one’s sleep. The breakfast buffet is all junk food. Not anything like what other reviews says. If you eat junk food you will be ok with it, if you like to eat healthy, it won’t meet your expectations.

Room and staff were exceptional, breakfast was a bit disappointing for a Best Western.

The room felt like a cave with the window looking out at a wall just a few feet away.

Was good

Good rates with Expedia

Very old needs interior renovation badly. Rooms are small, washrooms small, low ceiling height.. Will not rebook..

Great stay

Great

Was okay. A bit pricer than larger rooms with better amenities.

Polite helpful front desk personnel

Room was good. Breakfast fine. Location for our needs excellent. Price was right.

Okay, but not worthy that much

Good stay lots near by

Very clean! Friendly staff! Great breakfast!