Mercure Hotel Duesseldorf Kaarst

Explore Mercure Hotel Duesseldorf Kaarst
8.2
Very Good
From 463 reviews
Cleanliness

8.6

Room Comfort

8.2

Location

6.8

Service and Facilites

8.4

Traveler Reviews Mercure Hotel Duesseldorf Kaarst

Number of reviews per page
20
40
Top reviews
Andreas
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The good: Clean rooms Friendly staff (especially evening) Quiet Could do better: Eerily dark corridors at night No irons and ironing boards in rooms Mediocre, and expensive, breakfast Credit card reader at kiosk refused to accept any of my Canadian cards - friendly staff was quick to help Very dodgy area - I would not walk around the area alone at night
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Bartlomiej
icon-Business
Business
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Best
Enmanuel
icon-Leisure
Leisure
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Buen lugar y las instalaciones excelentes! Súper cómodo. Únicamente fue costoso utilizar el servicio de lavandería.
Walid
icon-Business
Business
2.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The hotel is in Kaarst not in Dusseldorf.. in terms of transportation and access it is not suitable at All,...people who works there are so rude and unprofessional.. you can an hour waiting to be check in with negligence from their part . As well they gave us a small room with a huge toilet,for disabled people .. they regused to change .awful hotelcand not recommended at all .
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Duncan
icon-Business
Business
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Room was clean and comfortable. No complimentary water though, which is disappointing.
Rafal
icon-Business
Business
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Clean nice
Anja
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Too pricey for offering. Business-like hotel at freeway exit, but no service, no warmth, all digital process gone too far, running toilet (not fixed day 2), ridiculous parking cost, fluctuating water temp that got scorching hot. Ugh.
Mark
6.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Built up area. It served a purpose and the dtaff were good. It was fine as somewhere to pass through
Gary C
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Nice place to stay.
Mark
icon-Business
Business
4.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

I would not recommend. Restaurant has a very limited basic menu and was the same menu for the 2 nights I ate there. I asked reception for the shower gel in the bath to be filled up and they failed to fill it up after asking. The corridor was not heated and cold, decor very tired.
Andreas
icon-Business
Business
6.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

Hotel was just OK for the 3 nights I stayed. If I had to stay there longer I would probably change hotel though. I requested through the app that I would like to have my room cleaned, I got an email confirmation that my request had been accepted, however this never happened. The toilet was leaking all the time and out of the 3 nights I stayed there, it was only the last night when the hot water was stable and consistent to have a shower. Bedside table and the desk that was in the room, had some sticky marks from glasses which apparently were from some sort of juice or beverage. On the bright side, the staff was really helpful, food at the restaurant for dinner and breakfast was really nice.
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Paul
icon-Business
Business
10.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

The hotel is convenient for Kaarst and is about 20 minutes taxi out of Dusseldorf. I’ve stayed many times and is comfortable. Most of the staff are very helpful and friendly. The breakfast staff are a little surly but efficient. The food from the restaurant is limited but very tasty and the server at dinner is always welcoming and friendly
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Paul
icon-Business
Business
8.0
/10
Reviewed 80 week(s) ago

Hotels.com verified review

I always enjoy staying at the mecure Kaarst. Staff are excellent. My only negative comment is that breakfast is way overpriced, including €7:50 for a cup of make-it-yourself coffee.
Paul
icon-Business
Business
10.0
/10
Reviewed 87 week(s) ago

Hotels.com verified review

I enjoy staying at this hotel. The staff are friendly and welcoming. The food is very good, especially dinner
Siddharth
icon-Business and Leisure with Partner
Business and Leisure with Partner
2.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

We reserved a double bed room but they sold out all the rooms before we arrived so we ended up in a twin room. The front desk staff was very accommodating but for a couple to sleep in 2 separate twin beds and then the coffee maker didn’t work so unfortunately we did not have a positive stay - high water pressure was the only positive aspect of the stay for us
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Zohair
8.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

Good experience
Christian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Great hotel, friendly staff, on an industrial estate
Luciano
icon-Business
Business
8.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

Good hotel overall.
Paul
icon-Business
Business
10.0
/10
Reviewed 125 week(s) ago

Hotels.com verified review

Location is good for me in Kaarst, a fair distance away from Dusseldorf. Pleased with staff service and hotel quality. Dinner menu too narrow.
Illia
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 132 week(s) ago

Expedia Group verified review

Very nice and clean hotel
Number of reviews per page
20
40