NH Collection Genova Marina

Explore NH Collection Genova Marina
9.0
Exceptional
From 1,004 reviews
Cleanliness

9.0

Room Comfort

9.0

Service and Facilites

9.0

Traveler Reviews NH Collection Genova Marina

Number of reviews per page
20
40
Top reviews
Bill
icon-
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

It was a nice relaxing time there and meals
Lori Ann
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful views of marina. Staff was very friendly and accommodating.
Patricia
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Absolutely great location with great-looking hotel. Sea view room with balcony was still quiet. Helpful front desk staff. Breakfast included was nice enough with great view as well.
Caren
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Very comfortable room, beautiful view, excellent food, helpful staff, great location.
Victor
icon-with Partner
with Partner
4.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Unfortunately, lower quality than NH Collection's 4-star hotels I've experienced. Feedback for improvement goes for (1) garage and parking assistance, (2) shower, (3) breakfast and (4) staff attentiveness at reception. The staff should improve support for guests arriving by car, regarding directions, access control, parking assistance and luggage unloading. I talked to someone through the interfone when arriving, but there was no one in the garage to assist as it is very tight and was almost full. My partner was at the reception and was told someone would come down to help with luggage, but no one appeared (garage has only 2 levels). As a minor issue, at checkout, I paid the parking ticket but it was denied at the exit. Someone from the parking assistance released me after I showed the receipt for the payment, but it seemed a recurrent issue. Shower must be changed for better water volume and positioning. Breakfast is definitely not a 4-star. I felt sorry for the scrambled eggs, they looked so tired and joined forces forming blocks trying to survive amid raising tides from some kind of cooking water.
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Hortense
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Very noisy room The wind was blowing
Melissa
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Lovely location and staff were very helpful and friendly
Johny
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great service
Steven
icon-Business
Business
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Great location and all the staff were very helpful.
Kathy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Breakfast buffet was quite varied and delicious. We could walk most places from the hotel. Room was perfect and staff were delightful.
Kayvan
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

My favorite in Genoa
Kayvan
icon-Leisure
Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Best location!
Edna
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Clean room, front desk staff and location.
Milana
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Close to the water. Great!
Richard
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Nice room, close to everything. Lobby is over-perfumed
Jeanne
icon-Leisure
Leisure
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Waterfront area. Very nice rooms!
Denise
icon-with Partner
with Partner
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Perfect!
Anne-Marie
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Nice property, staff is great and location close to many areas of interest.
robert
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

**WARNING** Watch out for fake parking attendants patrolling the parking area. Ignore them and report them to the police or hotel staff. Also, parking is charged to your room so get a new ticket from the reception if you leave the area don't pay separately. Other than that the hotel was great
Wen Hai
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Clean room
Number of reviews per page
20
40