Overall Ratings & Reviews Holiday Inn Express & Suites 1000 ISLANDS - GANANOQUE by IHG, an IHG Hotel

breakfast was perfect and building was modern.

The staff was good but our A/C kept cutting out during the night. Our toilet also had an issue with the water not going down right away and we alerted the staff early in the morning and they took all day to fix it.

Just of the highway, easy access to many river related sites and the region's walking trail. Safe, quiet, convenient, clean, affordable. I would stay here again.

We stayed here for a couple of evenings and honestly it was just what we needed. Small, cool pool that was refreshing after a sweltering day. Sauna was great, rooms were clean. Everyone who worked there were very friendly and accomodating. Check-in and check-out was a breeze. The only thing I would say is a negative is the elevator was super slow. But, it's only 3 stories, so if you are able, walking down/up the stairs was a very easy option.

This room was advertised as a wheelchair accessible room with roll in shower but was not suitable at all. It was a suite and the bed was through a narrow door with not enough room to get the power wheel in and around a tight corner. Luckily we were able to shove the bed over about 6 inches to make it possible. The " roll-in " shower was a molded seat insert with not enough room to push our manual shower chair in. The property is not up to the standards you would usually expect at a Holiday Inn. We choose them for consistency in accessibility but this was not at all as expected and made for a difficult stay

Clean and kind staffs

Overall, really good stay. Friendly ztaff, decent breakfast, lean rooms

Great staff very helpful

Bed was terrible for sleeping, found it to soft for a mattress, other then the bed it was good! But definitely an upgrade on a bed for sure!

Very nice stay. Quiet hotel.

Clean and friendly

Our room was clean and comfortable . Breakfast was very good. The price was very reasonable. The staff were very pleasant.

All good except the pool had floating bugs

Newer site, clean and quiet.

The suite was excellent. Separate living and bedroom wad convenient.

Nice and clean, as expected.

Convenient, quiet, clean and comfortable.

Hotel was very clean and staff were exceptional.

Actually, this is a good place for needing quiet sleep. And around is convenience. BUT, I wrote down my lesson for every one who want to choose to stay. DON'T USE THE PHONE IN YOUR ROOM, IT WILL CHARGE YOU $5+tax for international or $2+tax local call, EVEN THOUGH JUST CALL BUT NO ONE ANSWERED!!! NO ANY SIGN WARM YOU IT WILL BE CHARGE BY YOURSELP, AND THE STAFF TOLD YOU: OH, YOU SHOULD NOT ASSUME IT IS FREE……！！！

Clean