They have musicians from the local symphony play in the lounge.

Beautiful hotel with excellent service.

Heart of downtown Toronto. Beautiful hotel, phenomenal staff to make my stay comfortable. Big thanks to Geraldine, Victoria, Frederic and Punch staff for absolutely smashing customer service! Thank you!

Vraiment un bel hôtel, le personnel est très gentil .le resto Punch est excellent! Je recommande cet hôtel sans hésitation

Hours of lobby bar / restaurant were disappointing (closed mid-afternoon, and by 10pm). 10am end of breakfast on a weekend was not ideal. Minor maintenance issues in room (bathroom door handle broken). Overall lighting excessively dark.

All good but no pool, unlike the sister hotel.

Wonderful stay.

Wonderful stay! Thank-you!

clean room very large, nice staff, a bit confusing about parking but everything else was lovely!

Very friendly and helpful staff

The hotel was amazing and all the staff so friendly and helpful. The entire hotel was very clean beautiful room. Plenty of staff always opening the door and greeting us when coming in and leaving. Loved the complimentary lemon and lime water in lobby and on our floor. Also the area is quiet and beds very comfortable. We will stay again for sure.

Beautiful hotel. Great value! Room service breakfast was perfect. Punch, the restaurant off lobby, is incredible. Had dinner there both nights. So delicious and amazing service and atmosphere.

Great

Large room with everything I needed. Didn’t even need to leave the hotel. Healthy food options right across the street. Very clean. Great experience.

The property was as advertised, staff was very accommodating. Thank you

Staff were all very nice and helpful. Room was clean. My room was right above dumpsters (I think), so pickups started at a very early hour and continued on from 4am. Recommend requesting a room on street side (Mercer St.) as it's a relatively quiet street.

This is a great hotel to stay at in Toronto, the best I've been at so far.

Always a pleasant stay. The room is spectacular. There was a tapping noise in my room that they could not place and the staff was accommodating to work out a resolution. I will stay again.

Room was very clean and well appointed.

Great location