Breakfast was a joke. The platters were empty. We waited 10 min , no one stocked anything. Then we asked one of the staff to make us omelet. They brought us plane one egg omelet and told us it will be 12 euros to room charge which they ended up waiving as there really was no food in the platters. First time had worst experience in a hotel. Bathroom has no vent fan. Shower door did not close and when we used the shower. Water is all over the floor outside shower. Front desk staff Francisco - so rude. Location is not tourist friendly . There are not good options to eat around the area either.

Didn't have breakfast, had to leave early

Great room with super view and friendly staff

It was worth the extra money for the view room. The room was comfortably large and clean. I would stay there again.

The most beautiful hotel in all of Naples and you'll love every second. The view is impossible to beat and we spent every second taking photos of the awesome view.

Wonderful hotel, friendly and helpful staff, almost all rooms have great view of the city, harbor, Mt. Vesuvius

Hotel was in a convenient location with amazing views from the terrace and roof top. Easy access to parts of the city by funiculars that were close by. Downside was that roof top was off limits to guests for two of the three days staying at the hotel. We booked here because of the pool and outdoor terraces and common areas and we could not use these areas because of outside events booked by the hotel. On the day we were able to use the pool at 5 pm because we had to vacate due to yet another wedding that was happening that evening. It would have been helpful if the hotel could have informed us of the limited access before the deadline for cancellation given the restriction on hotel amenities.

Room and view are lovely.

Some of the lower scores are down to this is an old converted building. However the room had a damp smell and the fittings were not of great standard. Napoli is a busy city and has its own identity so don’t be surprised by the graffiti, busy noises narrow streets. The staff were excellent btw. There is parking available, but be aware driving around the city with its steep and narrow streets provide much jeopardy. The view of the city is great and the 4th floor bar is nice. We would advise walking to the town and using lime bikes to get back

Fantastic hotel full of history, and what a view from the top!

Great view and beautiful and historical hotel!

The hotel was beautiful. The history is amazing. The food is not good. We ate there twice. It was very expensive and was not very good. The “burger” was loaded with cheese. I like cheese, but it had a ridiculous amount. We had dinner and it was pretentious.

The rooftop terrace and restaurant alone make this property worth booking. Amazing views of Napoli and the bay day and night. The location is wonderful up on the hill out of the real hustle and bustle but also very accessible to everything with just a walk down the stairs right outside the hotel. Only one con for me was the lighting in the bathroom. Just a little dark and I forgot my lighted magnifying makeup mirror so getting ready was a bit of a challenge. I would definitely stay here again. Super comfy bed as well.

Beautiful hotel. Stayed there twice on both of my visits to Naples. Staff was friendly and the food at the restaurant was delicious.

Beautiful older building with modern amenities. The pool on the roof has a good view. Rooms have a comfortable bed, AC and a nice bathroom. It is relatively close to the train station and the coast. Short travel distance to Teatro Di San Carlo and the Royal Palace of ,Naples.

Just amazing

Staff are amazing especialy staff at reception restaurants The old monastery was superb and amazing views Only thing missing was PIZZA on the menu

This was my second stay at SFM and I loved it just as much the first time. The front desk staff remembered me from my previous visit two summers ago and was so warm during check-in. The views are the best in Napoli and the rooftop pool and bar are top rate. This is my go-to hotel in Napoli.

Everything was excellent. Thank you!

Great view and easy access to the quartieri or funiculare to Toledo and vomero