Quality Inn Benson I-10 Exit 304

Explore Quality Inn Benson I-10 Exit 304
7.8
Pleasant
From 1,000 reviews
Cleanliness

7.8

Room Comfort

8.0

Service and Facilites

8.6

Traveler Reviews Quality Inn Benson I-10 Exit 304

Number of reviews per page
20
40
Top reviews
Richard
icon-Business
Business
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room was clean. Outside area was not as clean as maybe it should be. Breakfast was great. The lady who checked me in was awesome. So nice, helpful and very conversational.
Marla
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean updated rooms for a great price. Close to feeeway so easy to get to and leave the next morning
Mary
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It is old and the bathroom wasn’t very clean. The bed was great and the room was big. Good for one night.
Ian
icon-Business with Partner
Business with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room had a strange tapping noise that was super annoying. We had to ask for a different room. Staff unfriendly.
Jeremy
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

This place is a motel. It was nice and felt clean, however our toilet wasn't flushing. The breakfast was nice. I'd say 7/10
Earl
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room was very clean dining area was very clean grounds needed work
cynthia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Was nice
Kimberly
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The lady that checked me and was very pleasant and professional! The room is clean and tidy… The Property is a bit dated and could use some sprucing up…
Kathy
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Check in was great. Breakfast was delightfully different!
Kim
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Unfortunately the hot tub wouldn't turn on and was a bit dirty but it's a very nice place with a great breakfast.
Steven
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Breakfast was good. Room wad adequately. Bed was a bit hard. I saw a roach in the morning.
Pamela
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Our room was fine. It was clean which is always a plus. Staff was friendly and helpful. Breakfast was great with a good selection. But the grounds were terrible. The pool area and common areas outside were dirty and absolutely covered in bird droppings. It was obviously not being maintained. Also some of the other guests were a little intimidating. They were gathered outside of various rooms in groups clearly under the influence of alcohol which we had to walk past to go to breakfast or the office. As we walked past there were comments and stares. For two older women traveling alone we found this unsettling. Let me be clear these were not friendly greetings. I would hesitate to recommend this place.
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Rebecca
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff was friendly and helpful. The floor on the room hadn't been cleaned in a while and was sticky. Barn swallows were nested in the courtyard/pool area. You took your chances of being bombed by bird poop on the way to your room. Bird poop was everywhere. But, the burds were very cute in there nests, which would make you want to over look the mess.
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Jahida
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great
Pete
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Was ok just very dated staff was extremely friendly rooms where nice and clean just very behind the times but easy if your just passing threw and need to hang your hat for the night
Juridia
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

a good place to rest
Maria Anna
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff are really nice and attentive to needs. Very easy to talk with. I hope management will upgrade the rooms.
Giovanna
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The outside of the complex was dirty. Clean inside. Staff friendly.
Selvaraj
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Check in was smooth. The staff at the front desk was so nice and helpful. We stayed just one night and happy with our stay.
Cynthia
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

When we first arrived the room was clean and comfortable. We were staying for 8 nights. Our room wasn't serviced for 4 days so I took our trash to the office and asked for a new trash bag. Office staff just took the trash and handed me a new trash bag. The next evening our room had still not be serviced so went to the front desk and asked how often they serviced rooms. The lady asked how long it had been since our room was serviced. I said never. She seemed shocked asked the room number and said she had it scheduled. Next day a lady came in swept the floor, asked if we needed towels, we got those, a roll of toilet paper etc. The pool area outside our room always had a LOT of bird poop which you had to always try to walk around. It was never cleaned. The pool itself was always dirty with bird droppings and feathers. On the 7th day when we returned to the room our key didn't work. Went to the office and were told our 8 day reservation was over. Did we want to extend our stay? Good grief! Ended up being charged for 2 more nights. Our floor was gritty from not being cleaned and I was overchared and got no room service. I will say the breakfast in the mornings were good and Katie who was the breakfast attendant was helpful, friendly, and very cheerful. A kudos to her! Our total stay cost $782.96. We could probably have rented an apartment for that amount. Extremely disappointed in the usually high end Quality Inn.
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