Overall Ratings & Reviews Best Western Royal Sun Inn & Suites

Little expensive for what it was. Had my family. The tub was not nice at all. It was just a night stay. The glad there was breakfast, it was good. Better than expected.

Excellent!

Front desk was nice and helpful. Check in was super easy. Room was clean.

Flea on bed

Room was not inspected before flipping it to vacant clean. Six hairs, some long and obvious, in shower. Beard shavings were in bathroom sink. Desk chair is missing.

I like the restaurant connected, location of the property. Staff didnt provide good customer service, they wasnt accommodating, I was told I couldn't use the bathroom downstairs to change my clothes although my room was ready for hours. Linen was dirty, took to long with that and tv was out, someone was suppose to look at it, when i called back they had 0 knowledge of the situation, tv didnt get fixed.

Breakfast had a good variety of things available. The eggs were standard institutional.

The neighborhood is frightening.

The room was very dirty, barley any hot water, jet tub didnt work. When we tried to fix the issue they said to go through expedia so when we called they were of no help either. horrible place to stay.

- First off staff was lovely and accommodating - 5 star for that - First room smelled bad but in fairness the moved us - Hot-tub was lukewarm - Gym was out of order - Rooms not as nice as photos - One of our rooms the sink was clogged - how was this not noticed when they cleaned it? - neighbourhood has a big homeless community - decent restaurant down the street

Good

Comfortable room and good breakfast Helpful staff

Don’t like room door to the outside

The best western was reasonable, clean, and quiet. The front desk staff was extremely helpful. Would stay again.

Everything was good

Old motel that has been nicely maintained & renovated—-I like the big rooms, & the restaurant has incredible food. Karaoke is pretty loud & boisterous.

Nice quiet place to rest

It's a lovely hotel, easy parking, and staff was very helpful.

Friendly staff and good vibes. Bar/restaurant next door is a plus.

The property was misrepresented. Received numerous emails that breakfast was provided as cook to order - when we got there were informed that it was just a basic buffet. The staff were aware that info on website was incorrect but were not able to change it. Pool was supposed to be heated and it was not. Informed we were "safe" walking towards the downtown but do not go the other way. The floors were not carpeted and were not clean - feet got extremely dirty walking on them. Most of staff was very good and professional.