Best Western Inn & Suites

Explore Best Western Inn & Suites
7.4
Pleasant
From 907 reviews
Cleanliness

7.8

Room Comfort

7.8

Location

8.6

Service and Facilites

7.8

Traveler Reviews Best Western Inn & Suites

Number of reviews per page
20
40
Top reviews
Angeline
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Absolutely disgusting! Checked out within the hour. Hair on the sheets and bugs on the nightstand, coming through the door since it didn’t close well, on the baseboards and trim. Looking and probably going to have to fight for our money back. Will NEVER go back and it left a gross taste in my mouth for Best Westerns as a whole!
enid
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Mas
Janice
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Some areas need some attention. Door to room has to be lifted and wedged to be opened or closed. It is so very loud. Got locked in bathroom. Handle for shower fell off upon first use. AC struggles. Great things are the beds are so comfortable, nice size rooms and bathroom. Rooms were cleaned every day.
Luan
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Close to restaurants and store
amber
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Really nice bathroom with a spa style tub!
Anna
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Locations was great. We had Summer sports weekend in NB. Older BW - the rooms smelled pretty musty. The kiddos kept commenting. Appreciated the fresh towels and trash changing. Kids loved the shower. Could tell it was an older location, but did the job. The ladies we saw working were nice. And the breakfast area was very clean and tidy. Thanks
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Gilberto
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Experience was good, staff was very friendly. The hotel was close to the locations we were going to.
Johnny
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Nice hotel
Natalie
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Decent
Katherine
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Outdoor rooms were along feeder of freeway and did not appear safe, so upgraded to inside room # 210 for additional $20. However, was not safe either because door had a hard time locking when exiting room, had to open and close multiple times to engage. Tried to use outlet behind bedside table and plates were not secure and wires exposed, along with much food and other debris behind bed. AC worked well, but could see gaps to outside building through the unit....wet sheetrock surrounding AC unit and shower.....lady working desk was nice but I will not stay again.
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Tiffani
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Our room was clean and the staff was polite. Breakfast was good. No issues with our key cards. Our neighbors were smoking a lot of weed and very loud.
Jose
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Stayed for a three day vacation to Schlitterbahn. The drive from the hotel to Schlitterbahn was about 6 minutes which was great. Kids enjoyed the pool and the breakfast aswell.
Rachal
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

It was good nice people clean, free breakfastm smoke alarm kept beeping changed batteries 3 times they came the next morning beeping stopped for a couple hours then went back to beeping again no Internet to watch Netflix but other then that it was good and of I come back I'll stay there.
Jessie
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Check in was effortless and the room was nice and clean.
Estevan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Friendly poeple,. Good breakfasts
Jesusita
icon-Business with Friends
Business with Friends
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great customer service
Cheryl
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Nothing
Corina
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Tub was clogged. Water filled up around my ankles shortly after getting in the shower. Room felt stuffy. Ac wasn’t cooling properly.
Ajo
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Good for a few nights. Happy overall. Staff was good and helpful.
Nilda
icon-Business
Business
6.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

It was very clean
Number of reviews per page
20
40