An overwhelming positive visit. This hotel is CLEAN! It was a beautiful room with a good view. The staff was friendly and courteous. I would stay here again in a heartbeat. Thank you for such wonderful experience!

Amazing experience! Everyone on the hotel staff was super friendly! You cannot beat the location and the roof top is super cool. Thank you for making our experience so pleasurable!

Hotel was centrally located and clean. Breakfast was complete and a good value. Overall nice older hotel and within walking of most attractions. The staff wasn’t particularly friendly to us. We definitely felt a dismissive vibe and that they were not fond of Americans.

Best Hilton curio that I’ve stayed at, great rooftop bar😁

Bad service

The front desk were really polite and always helped with any questions that I had. Hotel is in a great location easy access to most of the cities rope attractions

everything was great

Room was clean and hotel was very nice and great location. Short walk to everything including Prado and Reina Sofia. Hotel breakfast was really nice and restaurant overlooked the street below. Was all I needed for a 2 night stay. Had an issue with toilet running but my own handiwork saved having to call 4 ayuda.

The staff was very kind and helpful! It was a great experience.

It was one of the best rooms we've stayed in. Very clean, very friendly staff, and every amenity you can think of. We would definitely go back!

A very comfortable hotel right in the heart of Madrid. Easily accessible by Metro, bus and on foot, with some really good markers around that will help you remember where your hotel is. If you love shopping you have easy access to a lot of them. if you want to attend theatre performances, again lots of theatres about. The City tour bus stops also outside when you do the old town route. What we loved is coming home to chocolates left for us by the turn down team. A sweet surprise after long days out. The room was cleaned every day, and were always left a small note to say who tidied things up. The room was super quiet despite the loud environment outside. The only thing that we found difficult to figure out is how to make the AC fan run at a slower rate, so we opted to use only the sheet as cover instead as the room was relatively warm. We thoroughly enjoyed our stay. Thank you team for your superb service.

Clean, centrally located, which is great. Located however on a busy street. The room was nice and large but the bed a little too firm for our liking.

Amazing

This hotel was very nice and well appointed. It was in a central location that is walkable to locations like the Royal Palace and the Prado Museum. Would definitely recommend staying here.

Location,location,location.

Very central location in Madrid. Right across from a subway station. Easy to catch taxi also in front of the hotel. It is a busy thorough fare with alot of access to stores and restaurants. It is the touristy area of the city so keep that in mind if you are looking to be in a quieter area. I was on the 4th floor, but couldn't hear much noise. Rooms are very clean and great condition. Great housekeeping. Staff overall friendly. Overall great hotel. Lobby area and public spaces need some updating and would be my only comment about furnishings and not having a coffee maker in the rooms are the only two slight comments about the accomodations.

Very good attention, very clean, quiet place, good food.

Spotless room. Beer opener and radio in the bathroom. 😀 Silent AC.

Staff were efficient and room was clean

Clean and very nice room. Great corteous and kind staff. Very quiet hotel. Extraordinary location. Excellent breakfast. Beautiful terraza on top.