SureStay Plus by Best Western Coquitlam

Explore SureStay Plus by Best Western Coquitlam
7.2
Pleasant
From 1,007 reviews
Cleanliness

7.2

Room Comfort

7.6

Location

8.0

Service and Facilites

8.2

Traveler Reviews SureStay Plus by Best Western Coquitlam

Number of reviews per page
20
40
Top reviews
Amy Fu rong
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very disappointed. Extremely dirty and unsanitary. Rude staff. Almost didn’t stay. Had my baby with me and was afraid of bed bugs. Hair everywhere. Stains on sheets. Red stains in bathroom. Awful smell in room. The whole building is run down and not well maintained. Way too expensive for what it was. Will never stay there again.
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Fitsum
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Clean room and nice parking .
Jane
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice place to stay, but nothing special.
Stacy
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great breakfast. Hotel is older but met all of our needs.
Shiraz
icon-Family
Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was clean upon check-in. However, housekeeping needs improvement - staff gives priority to new arrivals over the needs of current occupants. Staff were friendly and helpful Breakfast was good.
Emma
icon-with Children
with Children
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This hotel needs some upgrades. There was no hot water during our stay. The air quality seemed poor, and smells. The hallway carpets look original. Great breakfast room, great space for a large group. Pool too small to enjoy. Needs more staff. Location was decent. Overall not impressed and paid way too much.
Jessica
icon-
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Hostile staff, dirty rooms, smelly hallways. I came to match their address at the BBB and they are not even listed. Avoid at all cost.
Jake
icon-with Partner
with Partner
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Gross room
donna dilks
icon-Family
Family
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

When we arrived at 10 pm we were so tired. There was no one at the desk. We tried calling the listed number, no answer. We waited for 30 minutes before a woman walked in to help us. Then the elevator wasn’t working so we had to drag our luggage up 3 flights.
Deborah
icon-with Pet
with Pet
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Toilets very small, and close to the ground, no bath rubberized mat for the bathtub. Uncomfortable beds. Staff, very friendly and helpful. And a nice breakfast.
Silver
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Breakfast was good
Ranjeet
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

all most good
Shannon
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I booked thru Expedia> the front desk agents were friendly and helpful. Especially since a large group came in just as I was checking in. The breakfast was very good. The room was clean but we could see some items needed repairs. Overall it was an okay stay. The pool is cute and clean.
Shuangyan
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Nice. Little kitchen is convenient.
Jason
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

When we arrive, front staff informed me that I did not order a pet friendly room
Colleen
icon-with Children
with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean rooom and the staff were pleasant
Benny
icon-
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The Balcony needed a cleaning, however the positive side a nice roomy furniture balcony I will defiantly come back to this hotel also the Breakfast was very good, well prepared and a great selection of bread, scrambled eggs, sausages. etc. having and good taste.
Sajjad
icon-Family
Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Good to stay for a night.
Krista
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

fair
Sharon
icon-
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

In room Fridge was not working and night manager fixed it immediately.
Number of reviews per page
20
40