The Pocaterra Inn was an okay place to stay, and the staff were very friendly. I really appreciated that they loaned us a bear spray for our family hikes—that was incredibly helpful! However, the breakfast was very simple and nothing special. We also noticed a bottleneck with the elevator. There is only one elevator for the entire building, which isn't enough to handle all the guests and the housekeeping staff across four floors. It often took a long time to arrive, so we ended up taking the stairs many times. Lastly, we had a safety issue one day. After cleaning, the housekeeping staff accidentally left the inner swing bar lock flipped out. This blocked the automatic door closer, leaving our room door unlatched and unlocked. Fortunately, nothing was missing, but management must pay much more attention to these security details.

Good place to stay and delicious breakfast

We had a wonderful stay.

Very homey and staff friendly

Great stay with young kids

Nice clean room and I was there for 2 nights with family in 2 separate rooms. Great experience and walking distance to many restaurants.

Good place for families. Pool has great hours - Room could use a deep clean, with large collections of dust on the window treatments (concerning for those with allergies/asthma).

Property was ok, not too clean, well located though. I called from my room to ask them about the power cut and the lady at the reception was pretty snappish when responding to my concerns.

Breakfast can be improved, staff are pretty good

喜欢他们楼下的SPA和游泳池，去完游玩回来还可以放松，很赞😎

Everything about this location was perfect. The rooms are modern and clean. Pool was easy to access with a waterslide for our son. Free breakfast. We were able to check in a bit early, and the hotel was more than helpful in accepting us with a service dog. Also, our son forgot his stuffy, and the hotel called us after checkout to tell us. The offered to ship it but we weren't yet far out of town and were able to retrieve it. The place was quiet and family friendly.

Fresh cookies

breakfast was good and the cookies served at the lobby were delicious

The accommodation was clean, and the bed was just the right firmness, but the pillows were too high, making it uncomfortable to lie on.

The location was breathtaking with a great view of the Rockies. The breakfast was very good. The pool and slide were fun. It was also close to the national parks we wanted to visit and less expensive than the lodging in Banff.

Good breakfast. Rooms are very small though.

Clean room. Staff was friendly and acxomodating. Breakfast was very good and topped up very quickly.

Pool area was great! Staff was friendly. Breakfast was decent.

We absolutely loved this place. The location was wonderful. The continental breakfast was delicious. We were so close to Banff national Park and Canmore is so nice. Definitely would recommend.

If you love a pool, hot tub, waterslide and a full breakfast (not just continental but lots of protein!) this is the place for you/your family!