Great staff

Very impressed as not stayed here for about 9-10 months but the receptionist recognised me as soon as I walked through the door. Nothing is too much trouble and love that it’s spacious but also quiet.

Short staffed, no ac, limited breakfast, room needs updating. Nice shower and bathroom, although small. No lift.

Excellent customer service

Excellent friendly customer service

The staff and the food were excellent and without fault. The rooms are similar to other Best Western hotels I've stayed in, in so much as they are a little dated, however the venue was quiet and I had a good nights sleep.

Staff lovely, food and service reasonable, and the fridge and microwave is a great bonus, as are the takeout hot sandwiches at Breakfast, but the room could be a lot cleaner, it's not nice finding lots of dust when looking behind bedside cupboards for sockets to plug chargers into, plus the carpet was filthy

Excellent customer service

Clean modern rooms, helpful friendly staff.

Drinks menu was good

Excellent

lovely room, lovely staff, comfy bed and if we come back to watch brands next year will book again

Everything was great with exception of the drain smell in the room. There clearly seems to be an issue with the shower drain emitting a bad odour.

All the staff were friendly and extremely helpful - a very welcoming experience. The hotel is gradually being upgraded so it's evident that care is going into its upkeep.

Great place, friendly staff but booked due to venue having a gym, but this was closed.

Excellent hotel good friendly service nothing to much trouble a little dated but very clean no a/c for the price would have expected concerned I could have booked cheaper direct not a good advert for hotel.com

A good stop over for the night, a pub next door or you easily get an uber and travel further a field

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Excellent customer service, fantastic tasty menu, set in a period building with character and history.

I specifically booked this hotel because it said it had a gym like I do with all my bookings. When I arrived they didn’t have one