Hotel was in good condition; staff were attentive and were flexible in providing good service. Only negativity was the wi-fi speed in the rooms, it tended to be slow and fickle. There was no upgrade option to high speed internet. They arrange transport for me and helped out when a tour I booked was cancelled. So I ended up with a private tour, at around the same price as the other tour. Room above me had issues, no effect on me, but they upgraded me to a better room which was nice and helped me move.

Great place to stay at

From the moment I made my reservation I was contacted by the property about all parts of my trip.I was met at the airport by a member of the staff waiting with a sign. The staff at the hotel met me with a smile and catered to my every need and want. The room and property was beautiful and clean and all of the staff were unbelievable kind. All the food and drinks were amazing. Wonderful place to stay.

10/10 everything

Everything was great!!

Super comfortable beds and staff are so friendly and kind. Wonderful amenities.

Lovely hotel with nice pool and several food and drink options. We were only staying on our last night so we'd be close to the airport. The only complaint was we were in a back corridor with hallways that echoed and we could hear our neighbors.

We stayed here one night before leaving Belize and recommend staying here.

Great beds lots of pillows, fridge and microwave in room.

Room not clean. Shower did not work. Bar okay. Food okay.

Restaurant staff was exceptional.

Staff was very accommodating, rooms were very clean. Restaurant was delicious.

It was ok, I thought the omelet was a bit small compared to other places. Keep yogurt in stock

I didn't like that the maid messed with my things on the counter.. but worse.. our suitcases!! Nobody should be touching our suitcases!! Wanted to enjoy the pool before we left.. FULL OF KIDS !! That were not staying there!!! Staff was great.. but so slow and only catered to my boyfriend and never asked what I wanted to drink..

All is fine but the service is outstanding!

The worst our shuttle was no where

Very nice hotel

Aside from one of the front desk ladies, who was a bit terse, the hotel staff were very friendly and helpful. The food was also good, and the kids had fun in the pool. My only gripe was the US$37 charge for a 15-minute airport shuttle.

The breakfast buffet was so delicious! All of the staff were friendly and helpful. The outdoor pool area was clean and beautiful.

Yes