Overall Ratings & Reviews MainStay Suites Wilmington - University Area

The water pressure wasnt good in my room!

Took a trip for my birthday weekend our stay was great the staff was friendly and helpful the room was clean. I definitely would recommend for families.

Great place

A nice suite hotel with reasonable prices. Close to beaches, shopping, and dining. Room was decent size with everything needed. The pool is outdoors and across the parking lot as it is shared with another hotel. The staff was knowledgeable about local beaches with helpful suggestions. The breakfast was a typical hotel buffet with the basics.

Rooms were clean and great space and storage . Enjoyed the pool and the outdoor BBQ area. Only thing is the kitchen area floors weren't very clean and cookware a pot and pan were very scorched not able to really use . I would stay again but would need my own cookware .

Our room was cery clean and comfortable. The only thing I would complain about would be the carpets in the hallways and stairwells need a good cleaning

Upon arrival room was dirty hallway rug was filthy utensils were dirty

It was easy to find and the staff was friendly.

At first, I wasn't going to leave a review because I typically don't like to complain, but I do feel that the reviews/rating for this hotel are misleading and I wanted to let other travelers know. We were in town for a quick, one night stay to visit the beach during a trip to NC from another state. One one hand, I will say that the most important things to me about a hotel stay were not problems at this location- I did not see any bugs, and the location seemed safe. The staff was friendly. Having said this though, the carpets in this hotel, both in the hallways and the room, are badly in need of replacing. There is a persistent odor in the hallways. The elevator grinds and squeaks so much that it makes you concerned that you will get stuck. The sofa/pull out bed is old and stained. The key cards work inconsistently. My daughter described it best: it seems like they do the daily upkeep cleaning well, but deep cleaning and renovations are a desperate need. All in all, getting to visit the beach was worth the one night stay, but I wouldn't return to this location.

The room was great for our family. The pool was disappointing and our room wasn’t ready when we got there (around 4pm)

The room was absolutely filthy! The couch was stained, torn & thread bare. Stains on the bed covers. The refrigerator was rusty & dented. The carpet was stained. We only stayed because we had drove 10 hours & couldn’t get a refund. I wouldn’t recommend this place to anyone!

It was perfect for our big group. We had 2 separate bedrooms and the living room with a pull out bed and kitchen area. Two vanities- in the bathroom and a second one by the 2 bedrooms- which worked out great when we all were getting ready. The carpets could be replaced but overall we were happy with the accommodations. The patio in the back was nice. The pool is across the parking lot at the sleep inn, which was a little confusing but we asked at the front desk and they were very helpful in answering all of our questions.

Upon my arrival Room was not clean bed was slept in hallway carpet is filthy was told I would be accommodated after spending almost $400 Orbitz review was false went to breakfast machine was outdated waited over 30 minutes for a cup of coffee worse experience I ever had

The portable air conditioner was not enough to cool the room. The room stayed hot until dawn.

Very clean and the staff was friendly.

Staff were great. The key cards are not working properly. Everytime we use its not working in our room and in the exits. We are lucky there is staff or people that stays also in the hotel who passes by so they help us to enter. We go to the front desk most of the time for it to work, which is ao frustrating since we are on the 3rd floor. In the website, it says there is a crib available but upon check in there was none. Other than that the stay was good.

Great for families. We loved the access to food, Target, Costco, and outlets. Close enough to university and beach. Only hot menu item for breakfast is waffles, but that's fine, they did have boiled eggs and sausage sandwiches that could be heated in microwave so that gave good savory options. Very clean, great staff.

3rd floor had a bad smell. Food mixed with weeks of old water.

Stayed there with my family used food boxes with a host of the other things undwr the bed. The couch was ripped with stains from the visitor of 1905. Someone thought so lovely of tge property they pissed on the stairs.

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