Gamma Cuernavaca Puerta Paraiso

Explore Gamma Cuernavaca Puerta Paraiso
7.2
Pleasant
From 774 reviews
Cleanliness

7.8

Room Comfort

7.0

Location

8.2

Service and Facilites

7.8

Traveler Reviews Gamma Cuernavaca Puerta Paraiso

Number of reviews per page
20
40
Top reviews
Nancy
icon-Leisure
Leisure
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The property looked in good condition and the staff was friendly.
Guillermo
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The hotel was ok. During the check in process, they informed us that there would be an extra charge for 12 years old minors, which wasnt indicated on Expedia. It was not a large amount, but would would be nice to known about beforehand. The personel was polite and helpful. The facilities were clean and nice. Had a pleasant stay. Thank you!
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José Eduardo
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Habitaciones grandes, pero sin confort. Sin valet parking, albercas sucias y no climatizadas. La realidad deja mucho que desear en comparación a las imagenes que muestran. El restaurante con un buffet sin variedad con un costo elevado para ello. Epoca de pascua y sin venta de mariscos. Lo rescatable, el servicio del personal. No volvería.
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Mauricio
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Muy buena ubicación y staff amable
Yunuen
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Everything was great!
Ricardo
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Nice hotel!!!
Maya
6.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

..
Alonso
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Staff very nice and helpful, allowed us to access room to change for a wedding event happening very close, actually walk from within the property. Rooms are OK a bit outdated but very spacious. At bathroom you can hear other rooms which is awkward. Overall good stay.
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

Comfortable and well located
Ernesto
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Rooms too cold, pool not running properly
IRAIS YAMILE
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Overall we had a good time! Would like to see a better menu and food is overpriced. Facilities are great, amenities used to be better. Staff is friendly, waiters could be more attentive. Please renew all towels, mainly pool towels.
Ana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Great service
ROCIO
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

El hotel es un poco viejito pero excelente opción para hospedarse en eventos del hotel.
Inigo
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

El cuarto olía a cigarro, el colchón muy incómodo y el ventilador hacía muchísimo ruido.
Areli
6.0
/10
Reviewed 100 week(s) ago

Hotels.com verified review

I don’t have any pics, but it has too many steps or bumps inside the room, the base of the bed it’s cement and I hit my toe twice with it, before you go the the bathroom it has another step, and the sink has another small step, if you are not careful you can get hurt easily. IT WAS CLEAN that’s important
isaac
icon-Leisure
Leisure
6.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

is too expensive v.s. the old conditions of the rooms
gabriel
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

Old Hotel, and keep in lousy conditions.
Ramon
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

The first reason, the room pictures don't fit with reality, the bed size doesn't fit with the picture in the Expedia website, totally wrong, the superior double bed, really is a single bed, that's unprofessional, a total cheating
Leonardo
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 130 week(s) ago

Expedia Group verified review

Friendly Staff, nice pool. Old property
Ana Cecilia
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 132 week(s) ago

Expedia Group verified review

Los colchones de las habitaciones están incómodos, el servicio al cliente muy deficiente, la puerta del baño no cerraba porque choca con la tapa del wc.
Number of reviews per page
20
40