Overall Ratings & Reviews Windsor Hotel

all the staff were pleasant and helpful

The view was amazing .A few faults the furiture was out dated ..Carpet was tatty no plug to charge mobile. Settee was dirty ad ripped underneath Controller did not weprk for tv.! Thos was passed on to management for me by receptionist whilst out for a walk along sea front!

staff were lovely great breakfast hotel itself a bit dated although bed was really comfortable. only downside was its opposite a nightclub

We enjoyed a two night stay in a twin room. Although the hotel is looking tired and worn in places, it is clean and the room was spacious and quiet at night. It is located just near the promenade and not far from shops, restaurants and ideal for the metro station. The staff were so lovely and helpful and sorted the troublesome window promptly. It is not high end but the price reflects that and it was great for a short getaway.

Thoroughly enjoyed our stay at this hotel. The staff are exceptional. Always cheery and helpful. Although the hotel is dated it's spotlessly clean, excellently situated as the metro is only a few minutes walk

Value for money - clean and comfortable

I did not enjoy my stay at the Windsor Hotel. The Double en suite room i stayed in was immaculate & well presented. However personally i feel the Windsor is an overpriced Hotel. I would of liked a smart tv, a small fridge in room & the wifi to fully work. I would not recommend The Windsor Hotel & i would never choose to stay there again.

The staff were friendly and the room was a decent size and clean. Excellent value for money and we will be back.

Have stayed several times and is always good thanks

No.lift.wife.not.good.on.stairs

The only criticism was that the lift was out of order. Also, wifi was poor.

Lovely stay quiet clean friendly

Staff were very friendly, helpful especially the lady on the desk, booking in was easy , breakfast you picked what you wanted and service in the morning was excellent as was the breakfast, parking in the free car park , it was very good value for two adults with full english breakfast at £65, travel lodge was £160, would stay there again , we were there to watch Elton John tribute at the play house which was excellent, th

I booked this hotel firstly because of the external Photo's on the Hotel.com site, I was very disappointed as there was not a photo of the front of the hotel just a beech shot and a picture of " Spanish City" which I thought was the Windsor Hotel but turned out to be a shopping/caff'e complex. the hotel is well located for the beech and main shops, but is very run down, the room was spacious and clean and the shower was excellent. bed was to soft. The main issue we had was that we were disturbed by TV engineers knocking on our door at 10am on Saturday 3rd May ( Bank Holiday weekend ) wanting to install a new TV cable through the external wall. We finished getting ready to go out, after about 3 hrs we returned to the hotel, the receptionist said that the works had been finished but when we got to our room THE DOOR WAS UNLOCKED and the works had not been completed. Know one seemed to be in control of the contractors. We went out again for a few hrs , when we came back the TV was connected but after reprogramming the set twice I still could not get BBC. programs. I was very annoyed at this as I wanted to watch World Snooker. The Hotel manager gave us a free breakfast, but that did not compensate for the appalling situation we were put in. The Hotel staff were very helpful.

Everything was ok breakfast was good.

Staff were absolutely excellent. Could not fault there service, very accommodating and extremely helpful.

My room was spacious I enjoyed how close everything was, the ladies on reception were lovely, there was a extremely loud couple next door to me who kept the noise up for hours in the early hours, I tried to do something about it but the couple were idiots. The next morning I mentioned it at reception she applied a free late checkout as an apology so I could kip better, that was kind and won my stay back to a good stay.

Pulled up outside hotel and felt it was not safe to stay there or even leave the car in the parking area

Clean warm rooms clean linen and towels Tv reception was poor this time Good breakfast

Old hotel dated furniture but was spotlessly clean and bed was clean and comfy. Staff very friendly and helpful . Would definitely stay there again. Great value for money ,, also done a lovely breakfast,