Overall Ratings & Reviews Occidental Tamarindo - All Inclusive

This place was amazing!! So beautiful and a little bit of everything. Large pool. Amazing waves for surfing. Japanese and Italian restaurants (additional charges). Endless drinks, food including snacks, music, and fun. Grounds were well maintained, and the staff was very friendly.

Nice all inclusive resort for the price, buffets had a good selection, drinks are made a little on the weak side and pool bar is usually short staffed. Still worth the value.

Very clean

Very well kept, no negative remarks

The worst experience ever! Stay away from this place!

I did like the beachfront area, with all the lounge chairs and proximity to the ocean. Towel service was nice, but the rooms left a bit to be desired. Showers didn’t have doors, so the floor got soaked. Thin walls and floors and ceilings, so could hear everything of our neighbors. Phone in the room didn’t work For at least 24 hours while we were there and we weren’t notified until we went to the front desk to ask about it, and then they told us they were aware and would fix it tomorrow. Was also not a covered walkway for us to get to our room through the torrential downpour without getting soaked, and very slick marble stone steps to climb to our room. So, be prepared to be exposed to the weather with your luggage. The food and drinks were ok. Bottom shelf liquor and 3star buffet meals included. Flies in the outdoor buffet near the beach, since it is left uncovered. The pool and hot tub were nice and big.

Great spot for a family vacation in Tamarindo. Good location, close to town, about 15 minute walk, but secluded from night life and noise. Staff were super friendly. We love playing beach volleyball in the evenings with the entertainment crew.

We had a fabulous birthday week at Occidental Tamarindo!! This was my 2nd time staying here. Lots of fun for all. Our favorites were bartender Alan & server Karen!! They put the special touches on great service to keep the party going. And my spa treatment was to die for….AMAZING!! Thank you to the entire staff for making my birthday special for myself & my guests. We will be back soon!!! Pura Vida!!!

Plenty of amenities at a great price point.

Enjoyed our stay! A lot of the reviews commented on the rooms, I personally thought the rooms were nice. However, we were missing some towels and robes, but it wasn’t really a problem for us. It’s not the most clean - we had some dirt and marks on the sheets and the towels were a little old. But again, we weren’t expecting anything crazy. The shower water would be cold around dinner time, probably because everyone else is also showering and getting ready for dinner. Just don’t be expecting a super luxurious stay! The staff were very friendly, loved how helpful they were and the entertainment staff were great. Check-In process was a bit difficult because it oddly took a very long time in queue which is just a bit of a test of patience after a flight and two hour drive to the hotel. The dinner also starts a bit late (7pm) so if you have children, that’s something to consider. There are some odd downtime times between the two bars. Food is generally rice, beans, steamed veggies and some protein options. Pretty good! Enjoyed the fresh fruits. The excursions lady didn’t really describe the excursions accurately but we weren’t disappointed with the trip. We ended up renting a car and doing our own excursions. The area is a bit far from hikes and main excursions, but still worth it if you can go. Tamarindo is beautiful for beach and surf vibes, this hotel is walkable or a short uber ride (approx $4 USD) away from the Main Street and beach.

The staff here are outstanding—friendly, helpful, and truly make you feel welcome. Unfortunately, the property itself is worn and needs maintenance. Dining options are also limited and not very appealing. Great service, but the facilities and food could use improvement.

The staff here are outstanding—friendly, helpful, and truly make you feel welcome. Unfortunately, the property itself is worn and needs maintenance. Dining options are also limited and not very appealing. Great service, but the facilities and food could use improvement.

Food options were horrible, we checked in at 3:15 but the lady was soooo slow helping the person infront of us that we had to wait 45 minute and they said okay you can eat dinner at the restaurant tonight just need to make a reservation so we said okay can we make the restaurant and she said no we only take them till 4:00pm. You can eat at the snack bar at the pool which was chicken nuggets and French fries. Even the next day when we were able to go to the restaurant which a reservation the food was extremely limited in options they only let us order off of half the menu and then charged us extra for it even though the resort is all inclusive.

Front lobby customer service and bed bugs.

*

It was really great! The food was the best but other than that it was great views and vibes!

Great location and resort was the perfect size.

Poor bar service in the pool area. They could try a lot harder to serve guests easier. Edwin could have been a lot nicer to the traveling guests. He was a real peach to the locals but very rude to anyone else.

This place is passable. It's on the beach, has a good pool, and the sunset just outside the hotel is stunning. Unfortunately, I couldn't help but feel like the hotel cut corners. The food was decent at best, the staff seemed overworked and unappreciated, And they kept running out of things at integral parts of our trip. Truthfully, I was disappointed in Expedia for listing this as a 4 star hotel. It could be, but issues need to be addressed before I would agree with them.

The property was clean and well-maintained, which we appreciated. Staff were friendly and courteous, but there’s room for improvement in overall service. The buffet experience fell short, with inconsistent water service and table settings. Towel supply also varied during our stay, with hand towels or face cloths occasionally missing. Unfortunately, the à la carte dining didn’t offer much of an upgrade, with food quality not far off from the standard buffet fare.