All in all, good place to stay in Paris for a few days, on a cheap. Very good mattress, acceptable bathroom and clean towels every day, on the positive. Small space, mini elevator, and no free coffee are on the negative.
Liina
6.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Basic hotel in good location. Comfortable beds but no AC and not enough outlets in the room. Breakfast was basic but enough to start the day. Staff was friendly and helpful.
PABLO
Leisure
6.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
The staff's attitude is the best, the hotel leaves a lot to be desired, if it weren't for them I would only give it one star.
Keitha Hayes
8.0
/10
Reviewed 43 week(s) ago
Hotels.com verified review
a one night stay before taking the train to London, just 10 mins from the station. Very comfortable room, shower, and a lift to our 3rd floor room - always a bonus.
Valeria
10.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
Great place to spend a few nights !
Antonina
Business and Leisure
6.0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
Very cold in this property, very-very cold.
Juan
Leisure with Partner
8.0
/10
Reviewed 67 week(s) ago
Expedia Group verified review
Pleasant staff, & a great location
Anne
8.0
/10
Reviewed 72 week(s) ago
Hotels.com verified review
Staff were friendly. Not speaking French was an issue. Room clean as was the bathroom. Was easy to get around when you were aware of the closest metro station . Buy a day pass for metro makes it so much easier. Great restaurants near by. Hotel breakfast was sufficient to start your day. Everything fresh!!
MISS
Friends and Family
4.0
/10
Reviewed 84 week(s) ago
Hotels.com verified review
Room was stuffy no air extra fan was given but only 1 plug socket in room could not open windows either also shower floods bathroom
SHAH
8.0
/10
Reviewed 85 week(s) ago
Expedia Group verified review
Nice experience
Verified traveler
4.0
/10
Reviewed 87 week(s) ago
Hotels.com verified review
Grotty room
Marc
8.0
/10
Reviewed 98 week(s) ago
Hotels.com verified review
Good stay, comfortable, basic.
martin
Leisure with Partner
4.0
/10
Reviewed 120 week(s) ago
Expedia Group verified review
Hotel Paris Opera
Our hotel in Paris was not as advertised. No internet except in the lobby. Nothing in the guestrooms for the entire 2 weeks we stayed at the hotel.. No telephone system from guestrooms to the front desk. In fact, no phone in the rooms at all. If I wanted to discuss anything with the front desk I had to go to the lobby and find the manager. My friends and business associates could not reach me at all. Renovations were going on every day of the 2 weeks we were there. Lot's of noise and sometimes the 3 person elevator was shut down because of construction. No air conditioning, no microwave, refrigerator or even coffee maker. No ice available. Elevator did not go to the 5th floor. We had to walk up and carry everything from level 4 to 5. There is no bell staff. Very light on room cleaning. DON'T assume anything before you actually book. Do a lot of research and confirm everything. For what we received,I deserve a refund.
The positive side is that it is a great location and if you lean out of the balcony you can see the Eiffel Tower in the distance. The desk staff was as helpful as possible as senior management allowed. Some of the staff were new hires and learning about the hospitality industry.
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Douglas
Leisure
8.0
/10
Reviewed 121 week(s) ago
Expedia Group verified review
Property is under renovation.
Ronald K
Leisure with Partner
8.0
/10
Reviewed 124 week(s) ago
Expedia Group verified review
Was semi furnished.Painting works was going on.Towel wasn’t good
Cheryl
2.0
/10
Reviewed 126 week(s) ago
Expedia Group verified review
The property was dirty, I expected old when in Paris but this was not clean. I got bed bug bites, it was disgusting! I have pictures I can share if needed.
Rene
2.0
/10
Reviewed 126 week(s) ago
Expedia Group verified review
I want a refund! I have video footage of the entire hotel being under construction the whole place was unsafe not to mention there was no wifi the entire stay! I’ve tried over and over to contact Expedia to get a refund and have had no help from the company
Mary Angela
Leisure Family
8.0
/10
Reviewed 130 week(s) ago
Expedia Group verified review
It is close to Gare Du Nord, only 11min walk, so there’s a lot food restaurants that are open late.
Marites
Leisure Family
2.0
/10
Reviewed 133 week(s) ago
Expedia Group verified review
We are on the top floor (6th) the elevator only up to 4th floor and the room was too hot and there’s no AC. Not a good idea to stay here on summer time
Lisa
Leisure Family
2.0
/10
Reviewed 138 week(s) ago
Expedia Group verified review
This was the worst hotel I’ve ever seen in my entire life. We ended up leaving and losing our complete payment. It was dirty like it was under construction and we asked for two beds, and they said we couldn’t have it unless we switched with another person, but he had already checked in. I asked if housekeeping would change the sheets or anything and they said no that he barely spent time in his room. it was an awful situation And we had to scramble to find another hotel