Ocean Promenade Hotel

Explore Ocean Promenade Hotel
9.0
Exceptional
From 2,409 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.4

Traveler Reviews Ocean Promenade Hotel

Number of reviews per page
20
40
Top reviews
Gordon
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The room is cozy and comfy
Gordon
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10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The room is clean and comfortable. Staff is great
Steve
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was ok but we had loud Neighbors into the middle of the night that wasn't taken care of by the front desk
Gurleen
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent view
Robert
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was great, going through construction right now, just about done.
Alan
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was clean, going through construction but that didnt bother us. During the day.
Steve
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Disappointed in room location as we were expecting a view of some sort. We had a problem with late night noise in the room next to us that contributes until after midnight and wasn't dealt with by the front desk approximately in our option. We were disappointed in this
Fernando
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was impecable. Extremely clean and a pleasant stay.
Dianna
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8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The checkin process was efficient. I appreciated having a fireplace and a heater in the room because beach front properties are susceptible to significant wind chill in White Rock. Unfortunately, the paint fumes from the renovations noxiously emanated into the hallway and my room. The shower pressure could also be improved. Overall, the venue was quiet and situated in an excellent location along East Beach.
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Janice
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I have stayed in 2 different rooms both a suite and a double queen. Very satisfied with both. Best place to stay and be so close to the beach! Staff is very friendly and helpful. Love this hotel and the beachy vibe.
ron c
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff are very nice. , the rooms are clean Renovations were being done at time of stay , great view from room
Manwinder
icon-with Friends
with Friends
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The bathtub had bodywash spilled over already but rest was fine
Harpreet
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was clean but I paid 800 and still there is no microwave, the carpet was dirty even after they were cleaning (I don’t even know if they clean the carpet or not) I’m really disappointed because I expected more for the price I paid.
Brad
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10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Under construction but nice.
Tanya
icon-with Children
with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Read the fine print, there was an extra charge for parking that was almost $100 extra for our 3 nights stay and no microwave (we travel a lot and have not experienced this before so I didn't check). Also, the underground parking is limited and has a 6'6" maximum. Some of the stalls are incredibly tight. We have a minivan and I had to get out before we parked because the door would not open enough in our space. Street parking is $5/hr. Also, the hotel was under renovation so we had to walk around outside to get to the front desk and the stairs looked closed off. There's no signs for the ice machine. It is not sound proof at all, we heard our neighbors arguing, motorcycles driving by and trains coming at midnight, 1 am and 6:30 am. The balconies are shared, we didn't have one so the neighbors were out on theirs. Since it spans our room as well, they could see inside our room. We could hear them talking when they were out there as well. It is a good location with the beach and restaurants near by, beds are comfy, my kids liked the hot chocolate and most of the staff were very helpful.
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Janice
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel is under renovations but other than that is was perfect! Very good price point. Couldn't get closer to the beach. Rooms were clean and staff was very nice.
Kieran
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Property is in renovation so not as nice as could be!
Barbara
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great location, clean rooms and friendly staff. Parking garage is a bit of a nightmare and they are in the middle of renovations so a few slight inconveniences. Overall we enjoyed our stay!
Yevhen
icon-Family
Family
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Noisy too much right now it’s renovation paint if it’s be cheaper make sense but for this money and conditions don’t like.
Karen
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very clean large room. Comfy bedding. Close to beach and shops/restaurants on marine drive and convenient bus stop rate across the street.
Number of reviews per page
20
40