Clean and tidy room, well located and an excellent night's sleep - perfect for a single night stay. The hotel has a good breakfast area and free tea & coffee is provided there during the day as well. The hotel staff were kind enough to let me sit in there for a couple of hours after checking out whilst I did some work and it was comfortable and peaceful. Breakfast was simple but sufficient with toast and cereals on buffet and warmed croissants served to you. My only minor gripes were that the gents toilets accessed from the breakfast area were out of service and this wasn't signed until you got down the stairs to them, and that you are required to leave your key card at the main desk when going out. I imagine many people don't bother of course.

Yes it did

Check in staff was excellent. Room was tiny and the bath looked like it had been painted and there were broken fittings in the bathroom. The shower was great though! Breakfast was good. Granola and 2 pastries. Instant coffee was ok but not great.

The mattress was very uncomfortable, pillows were in bad shape. Staff was friendly, housekeeping team were amazing.

The room itself was ok, but the fridge did not work, the bathtub was sketchy and covered in dents and bumps, the TV only worked intermittently, the Wi-Fi was good. On my last night, the new people next door were smoking pot out their open window, which then drifted in to my open window. The staff was great! And the location near a tube station, was great as well. However, I would probably not stay again unless the hotel is refurbished.

Reception staff very efficient and well spoken. Room was basic but had everything I needed.

Sehr geehrtes Hotelmanagement, während meines Aufenthalts in Ihrem Hotel in London kam es zu mehreren erheblichen Mängeln, die ich hiermit offiziell melden möchte. Beim normalen Versuch, ein Fenster in meinem Zimmer (Zimmer 607 oder 604, genaue Nummer leider nicht mehr sicher) zu schließen, fiel dieses plötzlich und unkontrolliert herunter und traf mich am Kopf. Das Fenster war offensichtlich defekt und nicht ordnungsgemäß gesichert. Zudem ließ es sich nicht zuverlässig schließen, und es gab keinerlei Hinweis oder Warnung, dass von dem Fenster eine Gefahr ausgeht. Unmittelbar nach dem Vorfall entwickelte sich eine deutliche Beule am Kopf sowie Symptome wie Kopfschmerzen, Schwindel, Schwäche und Kreislaufprobleme. Auch während des Rückflugs nach Deutschland hielten die Beschwerden an. Zusätzlich zu diesem Vorfall war die Toilettenspülung im Zimmer nicht ordnungsgemäß funktionsfähig und spülte nur unzureichend. Dieser Mangel beeinträchtigte den Aufenthalt ebenfalls erheblich. Das Schließen eines Fensters sowie die Nutzung einer funktionierenden Toilette gehören zu den grundlegenden und normalen Erwartungen an ein Hotelzimmer. Die genannten Punkte stellen aus meiner Sicht klare Sicherheits- und Qualitätsmängel dar. Leider kann ich insgesamt keine positiven Erfahrungen aus meinem Aufenthalt berichten. Aufgrund der genannten Vorfälle und Mängel bitte ich Sie daher um eine angemessene Rückerstattung der Übernachtungskosten. Ich bitte um eine zeitnahe Rückmeldung und eine fai

Very close to District line..

Staff were polite and friendly, room was clean, warm and inviting. Great location. Great breakfast included. Shower just needed attention, but was usable. Thank you for the stay.

Nice and reasonably spacious room. Only negative thing was the breakfast. Could easily be improved by adding some more options, like ham and cheese.

It's not worth the money I paid, as much as it looked like some posh and classic spot it's nothing sort of in real. Basic power socket charger in room is missing except one for lamp for three guest room, toilet flush is anything but flushing after our business. No lights on pathway or at any common spots if u wanna come out. Windows in the room is not at all closing so as the loo door so one of us need to keep an eye. Heater uffff anything but working. In total worst experience for 200 pounds

Der var flere restauranter og butikker i nærheden

When I ask the person behind the desk were there any places to eat he said there is a KFC and a McDoanlds around the corner... That sums up my stay at this Hotel. Nice people small rooms and KFC/Mcdonals around the corner

My room felt a bit like a garret, somewhat shabby and lacking loving attention. That said, all the necessaries were present. I appreciated the ability to leave my luggage before and after check-out. The location is perfect for exploring the bustling neighborhood.

It was the overall look and feel of the hotel that was not very impressive, the vibe was giving dive and not clean. Even though I stayed in a single room the bathroom was not giving, very dissoppointed and not what I expected for Earls Court, Llondon. Would never stay here again, very over priced for what it was, I would have muched preferred had I known to have booked an Air BnB for the extra money to rough it is not my idea of money well spent.

All ok

Bedding had stains, window ceiling was dirty, bathroom was dirty, and the tap was loose on the wall, problems with water pressure in the morning, toilets could not flush right away.

Cleanliness excellent, within a minute of Earls Court tube station, staff very friendly, welcoming and helpful, delicious free continental breakfast. Etc

Great location, but a quite low standard all over. Couldn’t take a shower because only the bathtub worked, and the bed was uncomfortable.

Location excellent,friendly staff