Lovely Room with a fantastic view you can't beat in the area 😍

Staff friendly and helpful. Rooms spacious and clean. Value for money Fantastic location

The room was spacious and clean. The staff were friendly and helpful. The balcony was roomy. I will definitely return!

The staff excellent. Room clean .

Clean spacious room with a balcony with a ocean view.

The staff is very friendly and helpful. Especially Natalia. Everything is clean and well kept from that aspect of things. We enjoyed our stay "in the city", and will likely stay with Vista Del Mar again in the future. We can tell the building has been undergoing renovations. There still a lot of minor things that need some TLC to spruce things up. The centre spray portion of our shower head was missing, and promptly replace when we pointed it out. The staff are kind and interested in making the stay enjoyable. Natalia was very generous to us with her time to help sort out an issue we had with an activity reservation. Very smart and kind young lady. The hotel is located ion the heart of activities in the downtown are. Most places ar 5-10 minute walk, some more distant places 15-20 minutes. Lots of bars on the main drag as well as souvenir shops and the Cozumel Museum. There are many great little restaurants off of the beaten path to explore.

Staff was very pleasant and corteous

Rooms were quiet and bed was comfortable. Floors in room were not the cleanest. Older property, good value. Close to ferry and the town. Ocean front hotel.

Great location. Very close to all shops and ferry. Very clean room and comfortable bed. Shower head need to be changed because it’s like a faucet. Great view of the ocean. Very friendly staff.

Excelente ubicación con una vista increíble al mar caribe, personal muy amable, habitación amplia, limpia

The staff were very helpful and accommodating.

Fantastic view! Room was immaculate, bed was comfy and staff were friendly. Would love more pillows and a fridge. But otherwise amazing for the price! Will definitely stay again.

The room is comfortable and spacious. The view is just amazing, I really loved it. The only problem is the noise from the street: the traffic, bars and people shouting.

Clean room, staff, and location!

No complaints , exactly what we expected . The staff was wonderful , the bed was a little hard , they got us a mattress pad and then it was fine . We really enjoyed our stay , and will be back

Cool and comfortable with great views of the cruise ships docking. A little noisy but worth it. Shower head could be improved. Great stay overall.

Hotel felt neglected, though apparently they are doing construction on the pool area. Furniture was stained, dirty and broken (I had them remove a chair from my room during check in so I wasn’t blamed for it). Very dated and well worn though I could tell they were trying to keep it clean. The rooms have no soundproofing and just the dropping of objects on the floor from upstairs guest was loud. I only stayed 1 of the 3 nights I booked. All that said, the staff was very friendly and the location is great (the sliding door was pretty sound proof enough to deal with the street noise) and they were generous is offering compensation as I checked out early.

todo bien

Elevator was out of service. Husband has mobility issues. If I had known the elevator was out of service I would have booked another place. They did carry or luggage up to our room but our room was actually moved to the second floor so he would not have to take more stairs than nessary. I truly wish they would have formed us before we came that the elevator was out of service.

The room smell little bad and looks good like old fashion