Cannot fault cleanliness or staff,all very helpful. The let down is the evening menus, yes value for money but would rather pay extra and have a proper meal. I think area around restaurant is also a bar but does not seems like one. It does not encourage guests to sit and have a drink. Pool excellent which was my main reason to stay,quiet and not busy.

Great location-clean room-great staff

Not much outside around the hotel in terms of eating and drinking. Quite isolated. Hotel was great though.

Dining was excellent plenty of variety of good quality foods Air conditioning wasn't great eorked sometimes didn't other times Had problems with taxis waited an hour and 20 mins to go to city on one evening had to watch out for other guests skipping queue for taxis especially younger ones There needs to be a better system sorted there Bedroom was comfortable would have preferred a double bed cleaning was excellent Beach was a tiny cove ,have to get transport to a proper beach ,Pool area lovely and pool clean Cheap and cherful alround good stay

Nice beach restaurant lovey small bays to swim in the sea rooms first class

Little bit difficult to find and parking is a bit of a lottery. Room was lovely and spacious. Good transport links nearby, also a local beach.

The hotel is a small part of a big residential building, it’s a different experience than other hotels but when we visited ( January ) it was just perfect, it was not too busy, it was mostly locals and we thoroughly enjoyed the sunny days. Great sea view from the malvenu and even better from the lobby, the restaurant is very small- be aware that you need to state what time you’ll be having dinner as they can’t accommodate more than their capacity for dinner. Breakfast a quite basic but it’s ok for the price. Breakfast and dinner unfortunately is mostly ultra processed foods. Not much Spanish as well. Our fussy kids didn’t touch it, they lived on French fries. We traveled around with taxi- cheap and easy, a trip to St Barbara Castle was €8, to the airport 28€.

We could hear the residents moving furniture at all hours above us, and other hotel room doors slamming all night. The fish at the restaurant wasn't cooked properly and very small portions.

Нормальное место, есть стоянка, хорошее обслуживание, чистый номер, красивый вид

A very good value for money option. The rooms are spacious and appeared to be refurbished with double doors to insulate from any corridor noise, desk space to work and a large bathroom with walk-in shower. Comfortable bed and black out blinds. The hotel doesn’t look like much from the outside but the lounge area in particular is bright and comfortable and the staff are helpful and friendly. Tram stop for both Benidorm and Alicante is a short walk away, or if you’re feeling up to it, Alicante centre is about a 40min walk on a dedicated walkway (used to be a rail line). I’d stay here again!

.

Lovely hotel, very clean with very friendly helpful staff. This is our third stay at this hotel, we returned because of our previous positive experience at this hotel. Each of our mornings we had to clean and set our own table as there was not enough staff. Also, the buffet breakfast was not replenished to keep up with the amount of guests. One night the hotel restaurant was very busy so we decided to request a pizza to take to the room, the quality of the pizza was very poor and we returned it to the reception staff who said they would speak to the manager, we never heard any feedback which was very disappointing as we never complain. When the restaurant was busy it was difficult to get a drink at the bar which again was due to not enough staff at busy periods. In future we will be looking for alternative hotels which is very disappointing as we have great memories from our previous stays at this hotel and love coming back to this great location....

Very clean place and friendly staff !!! Renovated Rooms, would go back !!!

I would not book again at this hotel. Substandard service and rooms.

The pool was a walk away from the property, not too far but not what we were expecting. There are trams & buses about a 10 minute walk away. Not really much around the area, 2/3 bars but too quiet for us

My daugther and I had a good stay. Nice modern and good size room. Really nice staff. Nice large pool and small gym. Walls to the corridor is not well sound insulated, so could hear noise from hallway at times. And extra bed was a bit hard.

We had a lovely stay at the hotel. We got upgraded to a superior room on arrival and throughout our stay the staff were very helpful at booking taxis and helping us with our Aircon when we couldn't get it to work. The hotel is a little way from the centre, but close to the seafront and the pool is large and easy to get a sunbed. This is a quiet hotel away from the business of the centre, which suited us as we were looking to relax and get away from our busy lives.

Excellent staff, location, cleanliness, price and pool.

Great hotel and it’s very close to the beach

Hotel was nice and clean, staff was very nice and helpful, it was a short bus ride to downtown. Would recommend staying here.