It was a great place to stay, lots of room and great location

Yed

Air conditioning did not work, bed was like sleeping on concrete.

our room doesn't have exhaust fan aside from it everything's good.

Z

Our room wasn’t ready when we arrived, staff said they’d call us when it was, we waited 2 1/2 hours and returned about 4:15pm still hadn’t received a call The room smelt terrible, do we opened all windows to get some fresh air in there. Asked for a room on the main floor but we’re given third floor the farthest around the back of the buildings Price of the room more than doubled from 2 weeks prior when we were last there. Will try another hotel next time

The location enabled us to walk to downtown.

We had a "junior suite" and it was delightful - space to enjoy TV and cards by a fire, and a cozy bed to sleep in. This inn is older, but has been well-maintained, and we enjoyed our stay immensely.

We had the worst sleep we’ve ever had in a hotel because the air conditioning wasn’t working and our room smelled like cigarettes. When we asked the front desk to fix the air conditioning, someone came and fixed it - and it worked for about 10 minutes before reverting to warm air again. When we told staff about our experience at checkout, they feigned sympathy but weren’t too bothered. We’ve never had a bad experience at the Tonquin before, and have always been eager to support anything but Pursuit … but yeesh … this stay was a hot, stinky stay.

The room we had was excellent: clean and private. The temperature in the room was really high though, the AC wasn’t working and we had to open all the windows to keep the temperature down. It wasn’t that cold outside.

Great location, walkable to food and pubs

Very pet friendly. Clean rooms. Great space. Starbucks in walking distance. On site dining that was wonderful.

Worth the money

Appreciated the location to downtown Jasper

.

The room is clean, I love the refreshment set up at the reception! Over all great, would definitely stay again and recommend to my friends!

Being welcome to pets was really good. There were some issues. Checking in was not good. There was another gentleman and a language barrier. And he was very loud. But the staff member was addrssing him standing in front of me, but talking to him diagonally. I did not hear anything being said to me. How about be right across from him or take him aside. The room was brutal! In that, there was dead air, hot and suffocating. The baseboard heat was hot, the ac unit sounded like a broken tractor, smelled, and did not circulate any air. The second night we got a fan, but it was brutal. Our room was not tidied at all. I called and was told that during check in they told me that if we wanted our room tidied to call. How about a sign on the door? As again, i didnt hear a word said to me at check in. A flush mount ceiling fan is much needed. The room was clean and neat, but you couldnt stay in the room due to the air quality.

We were passing through town so stopped for the night. Enjoyed the outdoor hot tub and had a fantastic meal at the restaurant!

Love the whiskey cafe. 👍

Great location, very friendly staff. The room was functional but in amenities were a little dated and in need of replacement in certain instances. That said, the accommodation is perfectly placed and served our purposes well.