I stayed for 2 nights at the hotel. The staff were lovely and the room was comfortable, the only thing letting the property down was the lift, it squeaked loudly every time somone used it, no matter what floor it was going to. This started at 4am this morning, 6am yesterday. Location was good. Room service was prompt, but limited to re-heated pots.

Super.locatiom with parking

Out of the area hotels their breakfast is the best. For some like us a good meal to start the day is essential.

Good. Excepté pour le café soluble ds la chambre.

Small room

bathroom is horrible. Hotel is very basic and staff don’t speak any english.

It was a little further from the old town than we had hoped. If there on business, a good place to stay.

Nicely refurbished, spacious rooms.

It gives American Horror Story and Lady Gaga vibes in the best possible way. Loved all of it and they were super friendly to my one massive dog and tiny j*rk of a Pomeranian too!

Easy parking during my stopover in Clermont-Ferrand. I didn't see many staff but they came to my room to help with TV. Breakfat was good.

Perfect comfortable room with all amenities, 10 min walk from bars and restaurants , wide range at breakfast time , parking is very tight but also very secure , will def stay here again if in the area with work

Great location. Very helpful reception. Clean modern hotel.

I enjoyed my stay and the hotel. Rooms were fine, nice breakfast... but it looks like I came back with a few bed bug bites... I knew it was common in France and I did a quick search on the mattress but didn't see anything... They must have been hiding somewhere else as I got about 10 bites...

During my stay, I encountered a serious issue at checkout. I was overcharged due to being billed for four days of parking instead of one. I raised this immediately at reception, and a staff member acknowledged the mistake and assured me it would be corrected. Despite this, several weeks have passed and no refund has been processed. I have also tried contacting the hotel multiple times by phone, but was repeatedly told to call back due to lack of English-speaking staff. This is not acceptable, especially when resolving an error made by the hotel itself. Overall, while the room and facilities were fine, the handling of this issue has been very disappointing. Lack of follow-up, poor communication, and failure to resolve a clear overcharge significantly impacted my experience. I would not recommend this hotel based on the after-service and customer support.

Bien

The main reason I chose this hotel was the fitness room. However, I wasn’t able to use it, as it closes at 8 PM. Unfortunately, the operating hours of the fitness room were not mentioned anywhere on the booking page, which I find misleading. Had I known this in advance, I would have chosen a different hotel with more suitable gym hours. By the time I realized, it was already too late to cancel my booking. Overall, this was very disappointing.

Parfait séjour, digne du Radisson !

Tout c’est très bien passé séjour très agréable

Très peu dormi de la nuit! Il faisait trop chaud en plein mois de mars . Mauvaise isolation

Chambre spacieuse, bien équipée et très confortable. Personnel accueillant. Je recommande cet hôtel dans lesquel je dors à chacun de mes visites sur Clermont Ferrand