Traveler Reviews The Champlain Waterfront Hotel, an Ascend Collection Hotel
Number of reviews per page
20
20
40
40
Top reviews
Bryan
with Pet
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Room was clean but had a weird sewage smell. Overall not bad for the price
Chris
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Nice spot
Donabella
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Good
Lois
Friends and Family with Friends
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Breakfast was good. Quite a good selection for a continental breakfast.
Front desk greeter was lovely.
The lack of patking was not an issue. It would be a huge problem in the summer. The existing parking area needs to be resurfaced. Too many potholes.
Samantha
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great stay, the free breakfast was great! The room was overall nice, but we stayed in the basement and it was nice, but just a tad like a dungeon. The area was super pretty, and the price point was excellent!
Murat
Business
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Breakfast was good but parking lot wasn’t safe
Jody
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Definetly a hidden gem. Extremely clean and has a unique air with it's perfect decor.
Rebecca
with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The staff at this property are absolutely wonderful and accommodating. I appreciate the care they take in making patrons feel well taken care of. The rooms are clean and the beds comfortable.
Kirk
with Partner
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
House keeping is not at a level one would expect for this type of hotel.
Staff very friendly and helpful. They were able to provide us with an excellent recommendation for dinner.
Parking is an issue. there was, however, an alternate lot available within walking distance. Not particularly good for seniors.
Mike
with Partner
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
It's an old building there aren't really any amenities there's a couple restaurants near by but nothing special. Don't select a room in the basement because it's exactly what it sounds like you're in a legit basement of what looks like an old jail house room was tiny 1 queen bed and just enough room to walk around the bed.
Not sound proofed at all you can hear every person in the hallway talking or loud talkers next time.
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Dan
with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
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Craig
Friends and Family with Friends
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Great stay. Nice rooms. Clean. Great location
Margaret
with Partner
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
We didn't stay for breakfast because we were meeting family elsewhere but it sure smelled delicious. The staff was super friendly and very easy going. Our room was immaculate and the bed was very comfortable. Would definitely stay again for sure.
Ron
with Children
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The room was very clean and updated. The bed was soft and comfortable. The staff were very helpful. There is a restaurant on the property with excellent food and delightful wait staff. The food was delicious. A great experience overall.
Carey
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
By the time I got to the breakfast area there was no coffee, no hot items but two sausage.
Melinda
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Room for improvement in the breakfast but other than that all was good
Brandon
with Friends
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
At first we were put in the basement. The room should not have been a room. It was dark with a small window, damp, and the smell of mold hit you as you walked down the stairs. Open the door and immediately turned around and asked to be relocated to a different room. Staff obliged and was going to move us next door… we asked to be moved upstairs one level. Room was a little better no mold smell but smelt like cigarettes. As someone with severe respiratory issues I left after one night as I wouldn’t last another.
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Frank
Business
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Breakfast did not look appealing, so I skipped it. Location is excellent. Should have two people on near checkout times. Staff should dress appropriately.