Bed was too wobbly. Should be little bigger than that though.

Great food options & walkable

This Marriott hotel has poor maintenance. The rooms are old, as is the bathroom. The toilet didn't flush well. The towels were dirty and I had to call the reception asking to change them. For a Marriott hotel, it did not comply with the standards that you would expect for this type of hotel chain. I will never go back. I would not go back.

Great customer service

Beautiful hotel, amazing bar area, location is perfect, super walkable, convenient train access. Rooms are nice and comfortable.

The hotel staff were very good.

Very convenient well located hotel. Friendly efficient staff especially in the breakfast room!

Strong words, but well-earned. The location of this hotel is great—no surprise there. But operationally, it needs serious improvement. I had two back-to-back reservations (June 10–12 and 12–14), which I flagged at check-in. I was told I could stay in the same room—great. But I was assigned an accessible room with a shower that had a permanent chair and no space to stand. Clearly, the bathroom could have been better designed, but attention to detail isn’t their strength. I asked for a room change—denied. Disappointing for a Platinum member who stays 50–70 nights a year at Marriott. Then I found a clogged toilet. I called housekeeping, was assured it would be fixed, went to dinner, and returned to find nothing done. I was told they came but didn’t enter because I wasn’t there—no one asked if they could enter in my absence. To add to the confusion, I got calls and a door knock on the 12th asking when I planned to check out—despite my continuing reservation. When I wanted to change rooms, they said no; now they wanted me to move? Meanwhile, I kept getting messages to get the toilet repaired—which had already happened. Is this hospitality, or a dark comedy?

Everything was perfect. Clean and easy of access perfect location. Staff were friendly and helpful

Great stay at the Marriott Canary Wharf. We were celebrating our anniversary. Told the hotel they put rose petals on our bed with swan towels and we were brought complimentary Prosecco which was a lovely touch. Great stay, close to tube line would recommend

Stayed just one night as in London for a concert. Spotlessly clean, comfortable beds, lovely room which was very spacious.Nice touch of Prosecco and strawberries as celebrating our anniversary. great breakfast, all cooked fresh

We had several issues at this property including them not going over information that was directly asked about. I had two separate bookings and asked if I would have to check out and back in between books and was told no at check in. This created a huge issue the day before we were supposed to check out. I also asked for our room to be cleaned the day before check out to get fresh towels and replenish our coffee bar for in the morning before we left. This was not done and instead we got and opened bottle of stilled water and have eaten bag of Carmel corn that when I asked the front desk had no idea what or where it came from and I was told "it sounds like someone not with you has access to your room" this made me feel extremely unsafe.

Fantastic stay as always

It’s was wasy to check-in and the staffs where super friendly and accommodating

Great place, 2mins walk from Elizabeth line

Superb location by DLR, jubilee and Elizabeth line tubes. Surrounded by bars and restaurants. Good toiletries

Beautiful hotel, have stayed there previously and will very happily return. Lovely staff, great location and environment, rooms splendid, breakfast lovely

We loved the location and the hotel was very comfortable and clean. This was our second stay here and would definitely stay again.

We stayed here for our kids birthday trip, travelled down from Scotland and right away the staff were so good with the kids and made them laugh so much. They were excellent. Aaron especially took time to really chat to the kids he was brilliant. Friendly front desk staff always smiling. Bar man with skin head and beard was also so great with us all. Excellent stay will be returning on our next trip.

The hotel itself is very clean, modern and classy, with very competitive rates for a Friday night stay. The concierges are extremely helpful. We got into our room late after a long day in London, and there was a bad smell coming from the bathroom. The concierge offered us a change of room, sent someone up to clean the bathroom and gave us complimentary breakfasts to make up for the inconvenience.