Overall Ratings & Reviews Extended Stay America Suites Washington DC Sterling

Rooms smelled bad, were in poor shape, and were very unpleasant. I immediately checked out and did not even want to stay there

Clean, quiet, and pet friendly

Nice and clean

The hôtel and rooms smells not good and it’s not clean

The staff were all very friendly and helpful as they could be. I was very surprised that my room was so unclean. The bathroom had roaches, roaches crawling under the beds. The kitchen wasn’t clean and the carpet was severely stained. The microwave had food in it as well. No cleaner rooms were available. I was offered a new room and it was worse than the one I was in. The stove didn’t work properly. The sink pipes were leaking water. They did spray for bugs. I received a portion of my funds back after showing them pictures of all the issues.

It’s been 3 days no tv

Nice amenities, great location

Nice stay. Only concern is the entire property could use a facelift!

Pretty good for what it is

Very bad smell in the corridors, terrible check in experience, wifi was not working, dirty floors, dirty elevator.

Roches every where. Killed 7 Floor dirty

Excellent place right around the corner from a mall and steps away from other shopping and dining.

woke to roaches crawling on us.

It's a really nice place. It is central to almost everything. Excellent restaurants and shopping are within both driving and walking distance. The staff is very friendly, knowledgeable, and engaging. My favorite part is that I travel with my dog and the place is clean and very pet friendly.

Property is one of the worst hotel’s I’ve been too.

Nice place to stay sleep

I attempted to have breakfast in the morning, but there was hardly anything available, and the coffee machine was empty.

Staff was courteous and friendly. Room is clean overall. However, the room and furnishings are in need of replacement. . Needs a makeover. Bedroom cabinet baseboard coming off. Kitchen top and cabinets in fair condition. Stains in countertop. The room had a smell. Kept the windows open during the night.

The biggest reason I booked this property was location to the airport but we left as soon as we started to see bugs everywhere in my opinion that’s one thing I will not tolerate

First room had a bad smell that was much worse when we went into the bathroom. Staff was very kind and took us to a second room where they tried to go in before us and spray lemon scented spray (I think they knew the second room was going to smell just as bad). Second room also smelled so bad we had no choice but to cancel and go somewhere else. Nice people but the hotel seems to have an odor problem.