Overall Ratings & Reviews Grand Velas Riviera Nayarit - All Inclusive

From the moment you arrive at the hotel reception, the entire staff is ready to make you feel at home. Salvador, one of the concierges, explains in detail how the hotel operates. It has four exquisite themed restaurants, the service is impeccable, and the food is exquisite. Francisco Villa, the assistant food and beverage manager, is a wonderful person, friendly, and very professional. The team at the adult pool bar—Jose, Valentin, Patricia, Freddy, and Gilberto—are the best in their profession. This hotel is all-inclusive, with first-class food, as are the wines and spirits they offer, the cocktails are wonderful, and the spa is fantastic. This is a unique experience of very high quality and excellent service. The rooms are modern and spotless, and the Azul restaurant, which serves Mexican cuisine for all day dining, offers an incredible variety. I highly recommend it!

Amazing stay with super friendly staff!

What can I say but amazing wonderful attentive staff, great amazing food, beautiful location. If you want to be treated like royalty this is a place to be

Very nice

I was very impressed with dining and service overall. It’s another level of all inclusive. Great options and well executed. Very attentive and caring personal. We had a great time at Grand Vellas.

Such a great time at Velas Highly recommended it

I was at Velas a great. Experience extremely clean resort the clean your room 2 times per day my family amd i have a biesses stay

The service in this resort is excellent. One of the best places we’ve stayed. I would totally recommend it.

Beautiful property and exceptional service. The food was great as well. We will definitely be returning.

It’s the best place for families!

This was our second time staying at a Grand Velas resort—our first being at Riviera Maya—and once again, the experience was outstanding. The Riviera Nayarit location offered everything we expected from Grand Velas: top-notch service, immaculate rooms, excellent food, and a truly beautiful resort atmosphere. The concierge service was attentive, and room service and cleaning staff exceeded expectations. Compared to the Riviera Maya property, there were slightly fewer restaurant options, but the quality of the dining experiences remained very high. The only downside of our trip was the private Suburban round-trip transfer arranged through the resort, which cost $245 USD. The ride from the airport to the resort was excellent—the driver was friendly, professional, and offered the promised drinks. However, the return trip to the airport was a stark contrast. The driver was visibly irritated, swore while handling our luggage, didn’t offer any drinks, and was dismissive when tipped. He even laughed when I handed him a small tip, which was incredibly unprofessional and disappointing, especially considering the premium price paid for the service. Overall, our stay at Grand Velas Riviera Nayarit was exceptional, and we would definitely return. Just be cautious when booking private transportation through the resort—it might not always match the resort’s high standards.

👍

Great All-inclusive resort. Top notch service, great food! Second time at a GV. Tried the Riviera Maya prior, and Riviera Nayarit this time. Both great experiences. The resorts are very similar, in the layout of the buildings and the same restaurants. RM is much bigger property compared to RN, but the service and food were top notch at both. The staff at Riviera Nayarit are what makes this resort great. Never waited more than 5 minutes for the pool/beach drink service. And this was Easter week, and the hotel was busy. Same goes for the buffet and other restaurants staff. Will try the one Cabo next.

Everything was great. (Food serving was a bit slow at the fine dining restaurants)

Great resort for a wonderful all-inclusive vacation!

Have stayed at many all-inclusive resorts and this was first time food was actually very good. Excellent service, large rooms, good for families, so overall great resort.

Lovely hotel. Well run, great staff. Will return.

We were a group celebrating a birthday but in the restaurants they constantly told us to be quiet!

Amazing property with very large clean rooms. Service was unparalleled. Food was amazing, especially the individual restaurants. Would come back any time.

Beautiful, tasteful and welcoming as soon as we arrived. Greeted with a “welcome neck massage” in the lobby! The staff could not have been nicer throughout our stay. The room was spacious and comfortable and stocked well. The pool and beach were clean and the service was amazing… Gustavo was our favorite…. So friendly and great at his job! Food was very good…. Had such an amazing meal at Frida (Mexican Restaurant) that we went back the next evening! Diego was an amazing waiter! Our concierge, Maria, was very helpful and accessible. Loved the koi ponds! Enjoyed feeding the fish! Overall a perfect vacation. Been wanting to stay at Grand Velas and if met and exceeded expectations! Will definitely return!