Overall Ratings & Reviews Courtyard by Marriott John Wayne Airport/Orange County

Additional parking fee

Check-in was longer because information didn't propagate correctly. Longer than usual time required. However, check-in person was very courteous, patient, and helpful. Thank you.

Good

Comfy beds and beautiful property

It was fine

Delfin provided Excellent customer service . We had a problem with air conditioning. He called the maintenance person but unable to resolve the problem. He moved us right away to a room that has a better air conditioning

I prepaid parking fee through Hotels.com but the hotel still charged me additional fee

We got stuck at SNA due to weather and stayed here a night waiting it out. For an airport hotel in super expensive SoCal, this is great value for money. It’s not going to knock your socks off, but it’s perfectly acceptable for a night or two near the airport. I wouldn’t hesitate to stay here again if the occasion ever called for it.

Generally a nice place to stay in Irvine. Convenient location. Parking is ok. A little bit noisy.

Location

There were hairs in the bathroom and on the toilet. There was also a lot of noise throughout the evening and early in the morning. Sounded like someone was pounding on doors. House keeping also knocked on my door very early (8am).

Very friendly staff

A lot of Asian options to eat and shop at the next block.

older marriott property which justifies the difference in price. team was very friendly but it was very loud throughout the night from teenagers running the hallways, opening and shutting stairway doors, and going up and down the elevator. because it’s near the airport, they are probably here for a tournament or something. my room though, i did have to do my own cleaning upon entry. front door frame had dirt marks, bathroom toilet had stains on the under bowl, and bathroom door frame also has stains. made me feel like the whole room wasn’t very clean.

Friendly staff, hot tub was great, great location.

The hotel was very accommodating when we called to say we were running late to check-in due to our event running behind. The staff were friendly and very helpful. The breakfast was delicious. Definitely enjoyed our stay. Thank you!

Everything about my stay was terrific. From checking in online, to my room, being ready and immaculate. I would stay there again in a heartbeat.

Only thing that would have made it better would have been breakfast.

The bathroom has a motion sensor and the sensor and switch is OUTSIDE THE BATHROOM. So the light went off during my shower. There was no service during the two nights we spent there. Parking is in a garage a fair walk away (when you just had surgery on your foot) The room smelled like dirty shoes when we came back… and we did not leave any shoes in the room. Luckily I had brought a deodorizing spray. The fridge is the smallest mini fridge I’ve ever had at a hotel, and I’ve seen a lot of hotel fridges. The door storage took up most of the fridge storage! The sink water pressure was very weak. And the sink and shower temperature control was hard to manage. It was either too hot or too cold, turning the dial a bit at a time to adjust did nothing. At one point I simply could NOT get hot water out of the sink. And I waited awhile. But the bed and pillows were very comfortable.

Door/entry door need a repair. It didn’t close properly, Noises came in from hallway