Las facilites de la cabaña estaban muy bien. La vista desde la cabaña un sueño. Los amenities eran pobres. Sólo tenían jabón líquido de manos y en la ducha, shower gel y un 2 en 1 de acondicionador y shampoo. No había shower cup ni ningún otro amenitie. En cuanto a las instalaciones del hotel, el desayunador y las opciones de alimentos del desayuno estaban bien con amplia variedad de opciones.Sin embargo, el staff al ingresar o salir del restaurant no devolvía el saludo de buen día. La piscina muy linda pero el agua estaba un poco fría de más. El gimnasio diminuto, casi escondido en un segundo piso, sólo con un cartel al lado del ingreso de la piscina. Había una cinta para correr, una bicicleta con un pedal roto, pesas, una máquina de polea doble y un banco.

Breakfast was good, the hotel is clean, but the rooms could use some updating.

This is a great place.

Nice room. Beautiful lake view. Convenient restaurant onsite but also close to town.

Yes

Good staff and Beautiful view

Gorgeous setting. Excellent service. Food was delicious

super nice hotel, great breafast buffet. Great views

Breakfast was great, hope the can included avocado without charging added cost !

The room was nice and clean; the view was superb. Staff was efficient, and the breakfast was super-duper.

Excellent.

Poor customer service from front desk and

Beautiful room view. Excelent breakfast. Great location. Room very clean and comfortable.

Very clean

The hotel overall was very nice. It was clean and comfortable. The breakfast was very good and the restaurant on site was also good. I would definitely recommend it!

Nice room with spectacular views of the Osorno volcano, good breakfast, short walk to downtown. Seafood restaurant Casa Valdes next door was fantastic as well:

Amenities, excellent view

It’s obviously an old hotel and the rooms are showing their age. Bed was comfortable. Reception greeting lacking a ‘greeting’. There was no ‘welcome to ….’ It was functional which was fine but it would simple to improve this. Breakfast was okay but not up competitors.

Our cabin was like a small apartment with a lake view, private parking and a security gate. The bed was firm but very comfortable. And the hotel staff were helpful and courteous!

clean room