The hotel itself is nicely maintained and clean and has a beautiful pool. Our room was as described. My critique is that the hotel advertised onsite parking and when we arrived we were told that there were only 10 spaces available for the whole building and that unless you drive a compact or sub compact you can’t access them. Parking around the building is “free” but absolutely jammed with cars parked legally and illegally. To consider when booking if you don’t know the area, this area is 15 min walking distance to Cala Major and is not walking distance to downtown Palma or the port area.

A little bit outdated but very clean.

Had a perfect weekend stay! The staff were absolutely lovely and very helpful. The breakfast was very good and enjoyable. The room was basic but good, AC worked very well for this heatwave. The hotel is near bus stops that go into palma and we found this very easy to use. The hotel also has a transfer bus into palma. The pool is large and there were always sunbeds available! Loved this hotel, would definitely return!

I was a little disappointed that the main beach photo from the listing was taken from nowhere near the hotel. When booking the sea view room I booked under false information that that would be the view. Also think that it needs mentioning it’s definitely more than 6 minutes walk to the beach - all downhill - which is fine but should be mentioned for accessibility reasons. We booked the premium sea view room which showed loungers and a large balcony - we did not get given a premium sea view room but I didn’t realise this until late

Not well located , noisy, front desk not helpful. Not at all a 4 star hotel . Did not like anything about it , overpriced

The lunch/dinber menu was lovely. We ordered the burger and chips and mango chicken wrap and chips, really tasty, reasonably priced. Breakfast in hotel was buffet style, plenty to choose from, even one of the team did made to order omelettes. Highly recommend. Room was spacious and nice feature balcony directly over looking pool. Will definately return.

The breakfast with custom omelet and the room in the fifth floor had a big private patio.

Lovely hotel, great staff, huge pool, excellent location just round the corner from Cala Major beach & strip, good restaurants & bars nearby & just round the corner from Palma central.

The staff were very professional, friendly, and helpful! The beds are incredibly comfortable. There is a paid parking in the next street belonging to the hotel, but it is very tight so a big car wouldn't suit, and my guess is most customers who drive would park on the street but it would be a gamble as it gets very busy. The breakfast is a wide selection of continental breakfast items and very good quality. The only minor complaint I have is the fragrance in the lobby is quite strong and every time I pass by it would make me cough, and the room is super warm even when no central heating is on (we visited in the first week of April when the nights are below 10 degrees Celsius and it was so warm I could barely keep a sheet over myself during the night).

A comfortable and easy stay. Everything worked well and the hotel felt welcoming.

Room excellent reception ladies were fantastic i was made to feel very welcome.and all the staff made me feel welcome a friendly quite modern hotel .5 mins walk to a bus stop 15 min journy 2 euros later in centre of palma.

All ok

Great space, excellent reception, beds very comfort table. In my opinion the breakfast is worth the cost as there are ample options and delicious coffee. They closed the pool half hour early and it was a pain having to track the staff down to reopen it for our young child that wanted to swim after a full day of walking.

Room was good but a little bit dated and it came with a mini fridge but no kettle for drinks.If you want coffee or tea you had to pay for room service. The staff were nice.The breakfast was good 👍. The double bed was two single bed pushed together.The bathroom was clean. After a shower water leaked and there was no extractor fan.Soap could be improved. The swimming pool was a bit chilly in October but it was still good . Lots of restaurants and public transport and a great beach nearby Overall I recommend the hotel for a short visit .

The hotel does not look like the photos. The carpet throughout the hotel was very dirty. The rooms were ok, however very dusty. In the bathroom we found lots of hair which we had to clean up. If you put the air con on there was a constant bad smell. The breakfast was cold, so we only had this on one day and went out for the others. The food in the “restaurant” was also not very nice at all. So we ate out every night. The pool are is nice and clean. However there’s no bar outside as advertised. There is a 10 minute walk to the beach, there is around 5/6 restaurants in the area which looked ok. We got a taxi to Palma Nova for an evening out and found great entertainment there. Do not believe this hotel is a 4 star, would not recommend.

Great area, nice comfortable rooms.

The only positive thing was the friendliness and helpfulness of the staff. Without them, that place would crumble into the ground. I've never seen such a filthy hotel, let alone a 4 star hotel and my "luxury" room, which i sent a video of to my son, he said it was a "Crack shack". I think that explains it all. I'm still in total shock, not 1 plant in the lobby, room, picture on the wall, the apartments next to and the view from my terrace were the ghetto of the area for sure.

Hotel is not accomodating with any services refund after unexpected air canada strike where my rebooked flight was earlier then the checkout date so i missed a few days at the hotel.

Wonderful, friendly staff... very clean and tidy with comfortable rooms. Great pool that was never over-crowded... Close to many restaurants and a nearby sandy beach... would definately come back.

Lovely quiet hotel. Good food. Could do with a poolside bar. Would stay again.